Responsibilities:
- Performs blood collection procedures and related tasks.
- Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff.
- Labels all specimens collected and delivers them to the appropriate processing area.
- Follows venipuncture procedures and maintains appropriate log sheets.
- Greets patients warmly and professionally at check in or when they present to outpatient lab desks or when entering a patient's room and completes test request entry and specimen receipt using lab computer.
- Performs specimen processing and sends out tasks including accessioning, centrifugation and packaging for transport when necessary for all specimen types.
- Communicates essential information to appropriate personnel.
- Actively promotes effective communication flow both within and outside of the department.
- Picks up and delivers blood, other sample types, and lab supplies to appropriate areas.
- Provides a positive customer service rapport and interacts in a pleasant, courteous and cordial manner with co-workers and patients at all times.
- Participates in team discussions, provide problem solving ideas and contribute to quality improvement goals.
- Performs other duties as assigned.
Education:
- High School Diploma or GED.
Certifications:
- Formal phlebotomy certification preferred.
Complexity of Work:
- Trouble shooting and problem solving skills in a team environment is essential.
- Effectively operate in a flexible work environment.
- Demonstrate the ability to work under minimal supervision.
- Must be able to excel in a high-volume, fast-paced work environment.
Work Experience:
- Technical proficiency; standard procedures, techniques and common practices required.
Physical Requirements:
- Requires frequent and long durations of standing and walking.
- Visual acuity including the ability to distinguish colors.
- Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.