Woman researcher working in a lab
Masked lab professional using lab equipment
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A hospital administrator sitting next to her computer, talking with a colleague.
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two physical therapists and a nurse helping a female hospital patient to walk
Two physical therapists and a nurse helping a female hospital patient to walk
A hospital office worker sitting next to her computer, talking with a colleague
A hospital office worker sitting next to her computer, talking with a colleague
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A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
A hospital facilities worker operating a floor cleaning machine
A hospital facilities worker operating a floor cleaning machine
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A hospital finance department worker having a virtual meeting on her computer
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A hospital human resources worker sitting next to her computer, talking with a colleague
A hospital IT or cybersecurity worker looking at a rack of computers
A hospital IT or cybersecurity worker looking at a rack of computers
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Hospital laboratory workers working with high-tech machines in a laboratory
A hospital marketing communications professional having a virtual meeting on her computer.
A hospital marketing communications professional having a virtual meeting on her computer.
Two nurses talking with a female patient who is sitting on an examination table
Two nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two nurses giving care to a female patient in a hospital ward
Two nurses giving care to a female patient in a hospital ward
Nursing working at patient's bedside
Nurse working with a patient at the bedside
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A young nursing graduate viewing a patient monitor in a hospital ward
Two occupational therapists and a nurse helping a female hospital patient to walk
Two occupational therapists and a nurse helping a female hospital patient to walk
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Two pharmacists working together within a hospital pharmacy
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A doctor talking with three nurses in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen.
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A research technician using a machine to test samples in a hospital laboratory
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Three student nurses standing in a row in a hospital ward setting
A hospital office worker sitting at her desk looking at a computer screen.
A hospital office worker sitting at her desk looking at a computer screen
Woman researcher working in a lab
Masked lab professional using lab equipment

Administrative Assistant II Head & Neck

Cleveland, OH, US


req#: 283986
Location: Cleveland, OH

Facilities: Cleveland Clinic Main Campus,

Professional Area: Administrative and Business Professionals

Department: 1075 Headneck Seed-Integrated Surgical Institute

Job Code: B18004

Schedule: Full Time

Shift: Days

Performs a variety of duties to support assigned health care professionals such as scheduling, handling phone calls, greeting customers and correspondence. Assists with special projects and management functions.

Responsibilities:

  • Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
  • Administers calendar and schedules management.
  • Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
  • Provides coverage of other areas such as front end, point of service and registration.
  • Coordinates management functions and assists in special projects.
  • Other duties as assigned.

Education: 

  • High School Diploma or GED.
  • Associate's Degree preferred.

Certifications:

  • None required.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • Three years office experience.
  • Typing proficiency of 35 wpm with accuracy preferred.
  • Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
  • Experience may be assessed with an on-line Skills Assessment.

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

  • Follows standard precautions using personal protective. 

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Contact a recruiter

Michelle

Apply Today!

Contact a recruiter

Michelle