Corporate Compliance Program Manager

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

Cleveland Clinic is renowned globally for its ambitious standards in patient care, medical research, and education. Working on our team means being part of a prestigious and respected organization, and this position helps to support this reputation through the implementation and management of Cleveland Clinic's ethics and compliance program. Our Compliance Department consists of a wide range of projects and activities spanning the enterprise. You will have exposure to many different areas across our organization, as well as educational sessions offered internally and outside of our department by our subject matter experts. 

Although this position will mostly work from home, our caregiver will be required to come on-site for engagement and training activities and potentially to complete investigations. 

A caregiver in this position works 8:00am—5:00pm.  

A caregiver who excels in this role will:  

• Leads the Compliance Education and Communication Section of the Compliance Department 

• Assesses compliance education and communication needs for Cleveland Clinic workforce and works with internal and external stakeholders to develop content and curriculum of compliance training. 

• Assures timely training of new workforce members and periodic re-training of the workforce and maintains documentation of same. 

• Assists the Director with developing and administering Cleveland Clinic Compliance Program. 

• Facilitates annual risk assessments by responsible Cleveland Clinic departments, Institutes and/or hospitals and performs gap analysis. 

• Monitors compliance with policies and action plans and measures effectiveness of the Program. 

• Assists Director with developing or revising policies and procedures to comply with changes in the law or regulations as necessary and appropriate. 

• Receives compliance complaints and inquiries and ensures all compliance matters are appropriately investigated. 

• Assists in preparing formal responses to governmental or other regulatory audits and inquiries. 

• Maintains accurate documentation of all complaints, investigative findings, corrective actions, and final resolutions. 

• Promptly informs Director or Chief Compliance Officer (CCO) of any matter warranting their attention. 

• Works directly with Institute, Market, Shared Service, or other department compliance representatives, providing technical assistance as needed to develop, implement, and maintain effectiveness of their respective Compliance Programs. 

• Maintains current knowledge of compliance laws, regulations, and trends. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's degree from an accredited college or university or equivalent experience in healthcare or finance field. 

• Three years of recent experience in healthcare compliance, billing, coding, reimbursement, clinical trials research, and/or information management. 

• Three years direct experience and knowledge of Federal, State, and local healthcare laws and regulations. 

• Can apply laws and regulations within healthcare operations. 

• Can work with all levels within the organization on compliance issues arising through Cleveland Clinic Compliance Program. 

• Strong written and oral communication skills, particularly with patients, governmental and other regulatory agencies, business associates or others. 

• Project management experience and an excellent understanding of root cause analysis or process improvement is desired. 

Preferred qualifications for the ideal future caregiver include:  

• Graduate degree. 

• Preferred candidates will be certified in one of the healthcare compliance disciplines, licensed as a Registered Nurse (RN), or to practice law in the State of Ohio. 

• Requires critical thinking skills, decisive judgment, and can work with minimal supervision. 

• Can work in a stressful environment and take appropriate action. 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

• • Requires dexterity to operate office equipment and the ability to walk to parts of various hospital campuses to attend meetings.
  • Must have normal or corrected vision, and the ability to verbally communicate to upper level management.
  • Occasional lifting of up to 25 pounds.

Personal Protective Equipment:

• • Follows standard precautions using personal protective equipment as required.