Psychiatric Crisis Specialist II

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. 

Psychiatric Crisis Specialists are members of the Behavioral Health Intake team responsible for the through put of all behavioral health patients in the participating Cleveland Clinic System Emergency Departments and Hospitals. Your duties will include but are not limited to:

• Completing comprehensive mental status, psychosocial, risk, and chemical use assessments.

• Participating in on-going assessment and care plan recommendations for patients with extended time awaiting dispositions.

• Providing crisis intervention services using a therapeutic intervention, which is based on patient centered outcomes, and standards of care, that are based on current research and evidence based practice.

• Participating in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists who are seeking independent licensure and student interns shadowing or participating as an intern with the department to provide learning experiences for such students.

• Acting with integrity in placing Professional charge capture for crisis intervention services provided and documenting all requirements for such services provided.

• Supplying information to the medical team for consideration of a differential diagnosis.

The ideal caregiver is someone who:

• Can work in stressful environments and, at times, volatile situations with professionalism.

• Can work independently and as part of a group and interdisciplinary team with a collaborative mindset.

• Can communicate across various comprehension levels; young child to technical professional.

• Pays strong attention to detail in work process and
  documentation.
   

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Responsibilities:

• Pursues on-going education in behavioral health topics.
• Recognizes significant changes in patient condition and responds appropriately.
• Navigates insurance verification and pre-certification processes for behavioral health carve-outs.
• Provides psycho-education to family and significant others of patients, as well as other co-working caregivers about behavioral health, de-escalation, and/or other related topics to assist in the patient’s current plan of care.
• Involves the patient/family (or designee) and other current providers in developing a plan of care individualized to patient cultural, religious, and educational needs.
• Collaborates with multidisciplinary team in the formulation of an individualized plan of care. Develops appropriate patient goals for identified problems.
• Serves as a patient advocate.
• Process referred cases to appropriate disposition; which may include inpatient placement or assistance with community wrap around services for a successful discharge plan.
• Assists in orientation of new Behavioral Health Intake team staff or other hospital personnel.
• Communicates information regarding patient plan of care, current outcomes, and acuity at end of shift report.
• Performs routine administrative office functions, as needed to facilitate case work processes.
• Assists in orientation of new Behavioral Health Intake team staff or other hospital personnel.
• Incorporates the use of informatics tools, principals, theories, and practices in the safe and effective delivery of care.
• Works effectively to create and maintain a positive work environment.
• Incorporates patient safety goals in daily practice.
• Completes all documentation and records related to patient care.
• Other duties as assigned.

Education:

• MA, MS, in a healthcare profession, or an MEd

Languages:

• Language required  – English
• Language preferred – any secondary language skills

Certifications:

• Licensed Clinical Social Worker (LCSW) or
• Licensed Mental Health Counselor (LMHC) or
• Licensed Marriage and Family Therapist (LMFT)
• no record of substantiated ethics or patient abuse reports

Complexity of Work:

• Ability to multi-task and to assess and prioritize work
• Critical thinking
• Decisive judgement
• Competency of patient populations [child/adolescent, adult, geriatric], diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law, other competencies as assigned
• Quality improvement mindset
• Possession of resources for all communities and counties served by Cleveland Clinic facilities
• Ability to work in a fast paced environment

Work Experience:

• Experience required –  Two years work experience post Master’s Degree

Physical Requirements:

• Requires Corrected hearing and vision to normal range
• Some positions may be more sedentary work
• Some positions may be more light work
• Require full range of motion, eye-hand coordination
• Require standing or walking for extensive periods of time
• Require some exposure to communicable disease or bodily fluids

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required