req#: 234778
Location: Cleveland, OH
Facilities: Lutheran Hospital,
Professional Area: Facilities
Department: 4185 Security-Lutheran Hospital
Job Code: K99995
Schedule: Full Time
Shift: Nights
Work shift for this position is 10:30am – 7:00pm, any hours you work after 3:00pm you may be eligible for our $1.75 shift differential! Join Cleveland Clinic’s Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work. While enjoying the perks of being in the heart of Cleveland, you will also work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Under the direct supervision of the Police Supervisor and guidance of Nursing Leadership, the Hospital Safety Officer is responsible for protecting patients, visitors, employees and hospital property. The Hospital Safety Officer rounds in Behavioral Health Units, Emergency Departments, and other assigned areas and is responsible for engaging patients and promoting a safe and therapeutic environment while working in collaboration with department clinical staff. The ideal future caregiver is someone who: •Has experience in Behavioral health. •Thrives in a team environment. •Has excellent customer service, communication and de-escalation skills. •Is professional and reliable. Cleveland Clinic will support you as you enhance your skills and advance your career by offering tuition reimbursement and ongoing training. This role can include different law enforcement career paths with further education and certifications. At Cleveland Clinic, we know what matters most. That’s why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you’ll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you’ll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Continuous visibility and rounding throughout assigned areas to promote positive perception of safety for all patients, visitors and staff.
- Ability to identify Patients at Risk and provide necessary clinical and security notifications.
- Attends to escalating incidents. Identifies issues and acts appropriately to eliminate safety hazards. Assists in re-direction and de-escalation of patient situations. Works to prevent aggressive behavior, seclusion, and restraint by utilizing the least restrictive methods, as indicated by department approved de-escalation training.
- Intervenes in patient, visitor and/or staff confrontations as appropriate using least restrictive methods, as indicated by department approved de-escalation training.
- Assists staff with processing new admissions by assisting with safety search and inventory of belongings.
- Ensures all patients and visitors have been screened via magnetometer or wanding as appropriate.
- First responder to patient threats of violence.
- Participates in safety rounds with Emergency Department and/or Behavioral Health Unit staff.
- Completes appropriate documentation of various incidents.
- Other duties as assigned.
Education:
- HS Diploma or GED required.
- Associates Degree is preferred
Certifications:
- Completion of private police training as approved by O.P.O.T.C., (Ohio Peace Officer Training Commission) Security Certification preferred.
Complexity of Work:
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Requires strong interpersonal skills
- Ability to successfully complete training as required by the department.
Work Experience:
- Two years of prior experience within a behavioral health facility, corrections facility, healthcare facility, customer service field, or other relevant experience is required.
Physical Requirements:
- Requires extensive walking, standing, sitting, talking, listening, and documenting when directing or investigating concerns/incidents.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.