Woman researcher working in a lab
Masked lab professional using lab equipment
A hospital administrator sitting next to her computer, talking with a colleague.
A hospital administrator sitting next to her computer, talking with a colleague.
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two physical therapists and a nurse helping a female hospital patient to walk
Two physical therapists and a nurse helping a female hospital patient to walk
A hospital office worker sitting next to her computer, talking with a colleague
A hospital office worker sitting next to her computer, talking with a colleague
A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
A hospital facilities worker operating a floor cleaning machine
A hospital facilities worker operating a floor cleaning machine
A hospital finance department worker having a virtual meeting on her computer.
A hospital finance department worker having a virtual meeting on her computer
A hospital human resources worker sitting next to her computer, talking with a colleague
A hospital human resources worker sitting next to her computer, talking with a colleague
A hospital IT or cybersecurity worker looking at a rack of computers
A hospital IT or cybersecurity worker looking at a rack of computers
Hospital laboratory workers working with high-tech machines in a laboratory
Hospital laboratory workers working with high-tech machines in a laboratory
A hospital marketing communications professional having a virtual meeting on her computer.
A hospital marketing communications professional having a virtual meeting on her computer.
Two nurses talking with a female patient who is sitting on an examination table
Two nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two nurses giving care to a female patient in a hospital ward
Two nurses giving care to a female patient in a hospital ward
Nursing working at patient's bedside
Nurse working with a patient at the bedside
A young nursing graduate viewing a patient monitor in a hospital ward
A young nursing graduate viewing a patient monitor in a hospital ward
Two occupational therapists and a nurse helping a female hospital patient to walk
Two occupational therapists and a nurse helping a female hospital patient to walk
Two pharmacists working together within a hospital pharmacy
Two pharmacists working together within a hospital pharmacy
A doctor talking with three nurses in a hospital ward setting
A doctor talking with three nurses in a hospital ward setting
A hospital office worker sitting at her desk looking at a computer screen
A hospital office worker sitting at her desk looking at a computer screen.
A research technician using a machine to test samples in a hospital laboratory
A research technician using a machine to test samples in a hospital laboratory
Three student nurses standing in a row in a hospital ward setting
Three student nurses standing in a row in a hospital ward setting
A hospital office worker sitting at her desk looking at a computer screen.
A hospital office worker sitting at her desk looking at a computer screen
Woman researcher working in a lab
Masked lab professional using lab equipment

Division Clerk – Behavioral Health

Cleveland, OH, US


req#: 311862
Location: Cleveland, OH

Facilities: Lutheran Hospital,

Professional Area: Nursing Patient Support

Department: 2965 Adult Psych 3B-Lutheran Hospital

Job Code: B0000W

Schedule: Full Time

Shift: Days

Join Cleveland Clinic’s Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work.

Lutheran Hospital’s 3B Adult Psych Unit is one of two nursing units in the Acute Adult Behavioral Health Center that provides around the clock care for adult and older adult patients with behavioral, emotional and/or psychiatric disorders who require close supervision, ongoing assessment and/or intensive treatment to restore or maintain optimal functioning.

This position offers leadership development, and opportunities for committee and council involvement to support higher education and career growth. In this position, you also have access to various professional development resources, allowing you to explore the vast opportunities within the Cleveland Clinic enterprise.

A caregiver in this position works days, from 7:00am—3:30pm.

A caregiver who excels in this role will:

  • Perform clerical, receptionist, communication, office supply procurement duties, tasks and related services under the direction and supervision of professional nursing caregivers.

  • Support the efficient functioning of the unit.

  • Accurately transcribe and process all orders.

  • Advise RNs of orders that require immediate attention.

  • Prepare, maintain and process all charts.

  • Refer specific questions to the appropriate health care professional.

  • Compile statistics, process memos and schedule diagnostics/appointments.

  • File/record mail.

  • Follow appropriate nursing services and hospital policies and procedures related to admissions, transfers, discharges, and expirations.

  • Handle all communications between nursing unit, physicians, and departments with accuracy, courtesy and confidentiality.

  • Complete errands efficiently.

  • Inventory, order and store supplies as directed.

  • Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).

  • Provide efficient and effective use of telecommunication and information technology systems.

Minimum qualifications for the ideal future caregiver include:

  • High school diploma/GED

  • Knowledge of medical terminology

  • Basic office equipment and computer skills.

Preferred qualifications for the ideal future caregiver include:

  • Previous healthcare experience.

  • Medical assistant course and/or experience.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.

  • Requires extensive sitting.

  • Requires corrected vision and hearing to normal ranges.

  • Requires working under stressful conditions and irregular hours.

  • Exposure to communicable diseases and or body fluid.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco-free and drug-free environment. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period.

Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity Poster

Cleveland Clinic Health System is pleased to be an equal employment employer.

Contact a recruiter

Jillian