Woman researcher working in a lab
Masked lab professional using lab equipment
A hospital administrator sitting next to her computer, talking with a colleague.
A hospital administrator sitting next to her computer, talking with a colleague.
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two physical therapists and a nurse helping a female hospital patient to walk
Two physical therapists and a nurse helping a female hospital patient to walk
A hospital office worker sitting next to her computer, talking with a colleague
A hospital office worker sitting next to her computer, talking with a colleague
A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
A hospital facilities worker operating a floor cleaning machine
A hospital facilities worker operating a floor cleaning machine
A hospital finance department worker having a virtual meeting on her computer.
A hospital finance department worker having a virtual meeting on her computer
A hospital human resources worker sitting next to her computer, talking with a colleague
A hospital human resources worker sitting next to her computer, talking with a colleague
A hospital IT or cybersecurity worker looking at a rack of computers
A hospital IT or cybersecurity worker looking at a rack of computers
Hospital laboratory workers working with high-tech machines in a laboratory
Hospital laboratory workers working with high-tech machines in a laboratory
A hospital marketing communications professional having a virtual meeting on her computer.
A hospital marketing communications professional having a virtual meeting on her computer.
Two nurses talking with a female patient who is sitting on an examination table
Two nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two nurses giving care to a female patient in a hospital ward
Two nurses giving care to a female patient in a hospital ward
Nursing working at patient's bedside
Nurse working with a patient at the bedside
A young nursing graduate viewing a patient monitor in a hospital ward
A young nursing graduate viewing a patient monitor in a hospital ward
Two occupational therapists and a nurse helping a female hospital patient to walk
Two occupational therapists and a nurse helping a female hospital patient to walk
Two pharmacists working together within a hospital pharmacy
Two pharmacists working together within a hospital pharmacy
A doctor talking with three nurses in a hospital ward setting
A doctor talking with three nurses in a hospital ward setting
A hospital office worker sitting at her desk looking at a computer screen
A hospital office worker sitting at her desk looking at a computer screen.
A research technician using a machine to test samples in a hospital laboratory
A research technician using a machine to test samples in a hospital laboratory
Three student nurses standing in a row in a hospital ward setting
Three student nurses standing in a row in a hospital ward setting
A hospital office worker sitting at her desk looking at a computer screen.
A hospital office worker sitting at her desk looking at a computer screen
Woman researcher working in a lab
Masked lab professional using lab equipment

RN Hospice Referral Coordinator

Mayfield Hts, OH, US


req#: 310856
Location: Mayfield Hts, OH

Facilities: Hillcrest Hospital,

Professional Area: Nursing – Experienced

Department: 1203 Hc Hospice Office-Center for Connected Care

Job Code: F2418H

Schedule: Full Time

Shift: Days

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.     

Keeping patients connected to the highest quality care as they transition from the hospital to home or a facility is part of the Cleveland Clinic innovative approach to value-based care. As a Hospice Coordinator, you will be at their side the whole way, ensuring a smooth adjustment to their new routine. Through our Center for Connected Care, you will help provide a full continuum of care by processing inpatient referrals, coordinating discharge plans, coordinating services and more. Your efforts directly enhance the quality of life for patients and their families every day.  

A caregiver in this position works days, 8:00am—8:30pm at Cleveland Clinic main campus and other east side Cleveland Clinic hospitals.

A caregiver who excels in this role will:  

  • Act as a member of the interdisciplinary team for the assigned functions related to the coordination of services with internal and external referral sources.  
  • Process inpatient referrals into hospice, ensure continuity of care and coordinate discharge planning in contract facilities.  
  • Actively educate potential customers about the benefits and appropriateness of hospice care.  
  • Ensure patients and their families have adequate knowledge and an understanding of the hospice benefit.  
  • Process inquiries for all new referrals (internal and external). 
  • Ensure a seamless transition from hospital to the community setting by ordering medical supplies and DME, handing off communication with the field team and documenting in the electronic medical record.  
  • Perform assessment of potential patients consistent with Cleveland Clinic Hospice policies, procedures and admission criteria alongside the physician. 
  • Perform admission assessments for new admissions into contracted facilities and document information in the EMR within specified time frame. 
  • Plan the delivery of patient care in collaboration with other disciplines to provide comfort and symptom management. 
  • Perform daily assessment and coordinate the plan of care with inpatient staff for General Inpatients (GIP).   
  • Assess patient for safety risks, abuse and neglect. 
  • Assess and document pain using the appropriate pain scale and manage patient’s pain.
  • Document changes in patient condition and effectiveness/timeliness of care/interventions. 
  • Evaluate, update and revise the plan of care to facilitate achievement of expected outcomes. 
  • Know action, usual dosage, indications and side effects of medications administered. 
  • Attend interdisciplinary meetings as assigned. 

Minimum qualifications for the ideal future caregiver include:  

  • Graduate from an accredited school of Professional Nursing 
  • Current state licensure as a Registered Nurse (RN) 
  • One year of current clinic experience as an RN 
  • One year of experience in an acute med/surg or critical care setting 
  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) 
  • Knowledge of JCAHO and Medicare standards and regulations 
  • Ability to work irregular/varying hours as needed 
  • Ability to travel to hospitals and community referral sources 

Preferred qualifications for the ideal future caregiver include: 

  • Bachelor’s of Science in Nursing (BSN) 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/        

Cleveland Clinic Home Care Services is a full service home health agency dedicated to continue the World-Class Cleveland Clinic care at home. Our services include skilled nursing, physical, speech and occupational therapy as well as social work and home health aide. To find out more about our services, please visit us on the internet: https://my.clevelandclinic.org/departments/connected-care/services/home-care#overview-tab 

Physical Requirements:

  • Requires full range of body motion including handling and lifting packages, manual and finger dexterity and eye hand coordination.  Occasionally lifts and carries items up to 50 pounds.  Requires corrected vision and hearing to normal range.
  • Requires standing and walking for extensive periods of time.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco-free and drug-free environment. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period.

Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity Poster

Cleveland Clinic Health System is pleased to be an equal employment employer.

Contact a recruiter

Sonia

Apply Today!

Contact a recruiter

Sonia