Account Executive – Managed Care Finance

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

As an Account Executive, you will be responsible for selling, planning, implementing and managing Cleveland Clinic products and services to employers and their local, national and international intermediaries. Here, you will collaborate with team members on various business developments and client relationship goals. You will also have resources to learn and grow and comprehensive benefits that invest in your health, your physical and mental well-being and your future.  

A caregiver in this position works from 8:00AM – 5:00PM. 

A caregiver who excels in this role will:

• Develop and execute sophisticated business development strategies to create, expand, and sustain high-value partnerships with payor accounts across local, national, and international markets.
• Serves as the primary point of contact for assigned high-value accounts, focusing on retention through strategic relationship management and identifying opportunities to upsell and expand services in alignment with financial targets.
• Oversee targeted marketing campaign strategies (e.g., print, digital, social, other) to train, educate, and drive benefit engagement (i.e. utilization) on assigned accounts, resulting in net new patient utilization of Cleveland Clinic product offerings.
• Manage the sales lifecycle from opportunity identification through contract negotiation and execution, ensuring smooth transitions and long-term account satisfaction.
• Leads sales, marketing, and advisory initiatives across Fortune 1000 companies, government entities, distribution channels, and national broker/consultant networks.
• Serve as a trusted advisor and brand ambassador, reinforcing the Cleveland Clinic value proposition through every account interaction.
• Demonstrate advanced knowledge of complex healthcare trends, research, and employer benefits issues—including cost drivers, outcomes, and market benchmarks.
• Maintain timely and accurate records in CRM systems, documenting account interactions, updates, and activities.
• Perform other duties as assigned in support of individual, work unit, and department OKR goals and growth initiatives.

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or other related field.
• Offset: Associate's Degree and 10 years of experience.
• Offset: High School Diploma/GED and 12 years of experience. 
• MBA or business-related Master’s degree preferred.

• 8 years of demonstrated success in sales, marketing or account management growth role managing multiple multi-million-dollar accounts.
• Health & Welfare Benefits experience with self-funded employers preferred.
• Managed care experience preferred.
• Consultative Account Management & Sales preferred.
• Complex Account Relationship Management preferred.
• Account Success: Oversight & Implementation preferred.
• Marketing & Digital Engagement (B2B2C) preferred.
• Point Solution Marketplaces preferred.
• Reporting & Strategic Insights preferred.
• CRM documentation and recordkeeping preferred.
• Health insurance licensure is preferred. 

Preferred qualifications for the ideal future caregiver include:  

• Previous experience in Healthcare 
• Master’s Degree 
• Diverse capabilities represented by successful experiences in managing large, complex accounts 
• Managed Care benefits experience
• Self funded employee benefits experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/     

Physical Requirements:

• Ability to communicate and exchange accurate information. 
• Ability to clearly communicate by phone, video conference calls and in person.
• Ability to perform work in a stationary position for extended periods.  
• Ability to work with physical records or operate a computer, standard software (e.g. Microsoft Suite/Outlook, and other industry standard software) or other office equipment.  
• Ability to travel throughout the United States to support events, as requested.  
• In some locations ability to move up to 25 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.