As part of Cleveland Clinic’s IT and cybersecurity family, you will do more than explore and expand your discipline and skills — you will impact patients everywhere by helping our teams stay connected, improve operations, and stay up to date and equipped with the groundbreaking tools and technologies that are changing patients’ lives.
Our team is looking to hire an Associate IT Business Services & Solutions Partner to serve as liaison and navigator between one or more clinical business areas and the IT Department, guiding and shaping technology demand from the clinical business. This role requires excellent project management skills to ensure the high volume of complex requests progress each month and are successful.
A caregiver in this position works days, from 8:00am—5:00pm.
A caregiver who excels in this role will:
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Assist in constructing and communicating the long-term direction of the BU IT solutions ensuring that short term goals, objectives and tasks are aligned with the BUs and ITs strategic direction.
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Assist with determining BU business needs and drafts technological solutions.
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Support the initial assessment of BU requests, includes cost/benefit analysis and a review of project feasibility.
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Contribute to BU business discussion as it relates to both non-technology and technology related matters.
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Identify emerging trends in IT solutions, research them, and aid in aligning the needs of the BU with IT products and services. Works with and coordinates ITD extended team to ensure seamless support to the BU.
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Facilitate the execution of business plans through technology and integrated process improvement techniques.
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Seek new opportunities for the BU and develop strategic IT solutions.
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Provide leadership to other IT groups to effectively deliver solutions that facilitate the BU achieving their strategic initiatives.
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Build and maintain effective relationships at all levels.
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Serve an integral role in enabling the BU to achieve their objectives through technology.
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Ensure the alignment of people, resources, and strategies to facilitate IT support for achieving the strategic goals of the BU.
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Provide mentoring, as needed, to other IT individuals and business unit individuals to help facilitate this alignment.
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Build partnerships and foster relationships with other technology groups outside of IT that have a role in the BU delivery of patient care.
Minimum qualifications for the ideal future caregiver include:
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Bachelor's degree in a related field
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A minimum of five years of progressive healthcare experience
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ITIL Foundations certification is required within six months of position start date
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Demonstrated record of partnership in a professional organization
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Complex planning, forecasting, conflict resolution and problem solving
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Ability to communicate, negotiate and manage complex projects in a highly complex multi-location systems environment
Preferred qualifications for the ideal future caregiver include:
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Master's Degree
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Two years in a large academic medical center
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Additional work experience in IT or related field/industry may offset degree
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Experience with EPIC
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Minimum hourly: $48.99
Maximum hourly: $74.71
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.