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A hospital administrator sitting next to her computer, talking with a colleague.
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Two advanced practice nurses talking with a female patient who is sitting on an examination table
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Two physical therapists and a nurse helping a female hospital patient to walk
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A hospital office worker sitting next to her computer, talking with a colleague
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A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
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A hospital facilities worker operating a floor cleaning machine
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A hospital finance department worker having a virtual meeting on her computer
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A hospital human resources worker sitting next to her computer, talking with a colleague
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A hospital IT or cybersecurity worker looking at a rack of computers
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Hospital laboratory workers working with high-tech machines in a laboratory
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A hospital marketing communications professional having a virtual meeting on her computer.
Two nurses talking with a female patient who is sitting on an examination table
Two nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two nurses giving care to a female patient in a hospital ward
Two nurses giving care to a female patient in a hospital ward
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Nurse working with a patient at the bedside
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A young nursing graduate viewing a patient monitor in a hospital ward
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Two occupational therapists and a nurse helping a female hospital patient to walk
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Two pharmacists working together within a hospital pharmacy
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A doctor talking with three nurses in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen.
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A research technician using a machine to test samples in a hospital laboratory
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Three student nurses standing in a row in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen
Woman researcher working in a lab
Masked lab professional using lab equipment

Senior Director Research Operations II

Cleveland, OH, US


req#: 308176
Location: Cleveland, OH

Facilities: Main Campus,

Professional Area: Administrative and Business Professionals

Department: 1290 LRI Inflammation and Immunity-Research Innov and Educ

Job Code: T97725

Schedule: Full Time

Shift: Days

Join Cleveland Clinic’s Lerner Research Institute and become a part of one of the most respected healthcare organizations in the world. Lerner Research Institute embodies Cleveland Clinic’s values of research, innovation and education by conducting leading-edge research that improves the lives of patients today and in the future. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. 

As Senior Director, Research Operations II, you hold primary responsibility for the strategic oversight and management of operational activities within the Inflammation and Immunity department, as well as associated departments or teams. In this role, you serve as the senior administrative authority for research departments, programs, markets and shared services, providing direction to multiple complex and diverse groups. Additionally, you will leverage departmental and program leaders to ensure cohesive management of the Research Enterprise and oversee all administrative aspects of research, including financial operations, resource allocation, and ensuring compliant, efficient and ethical conduct. This role is integral to the advancement of research, a foundational pillar of Cleveland Clinic and directly supports the institution’s mission of innovation and excellence in patient care.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

  • Administer one or more large or very large departments, along with multiple related teams in a matrixed environment.

  • Act as the liaison between researchers and research leaders and oversee all administrative aspects of research activities for their areas.

  • Set priorities to ensure that research is conducted efficiently, ethically and in compliance with relevant regulations and guidelines.

  • Work closely with research leaders to ensure service level expectations are managed and supported.

  • Provide key information and update to inform research operation reviews.  

  • Create and direct strategy and growth, implementation, research and shared services productivity, financial performance, compliance and risk mitigation and continuous improvement for their research areas. 

  • Lead and manage people in a complex environment, setting meaningful goals and ensuring accountability in achievement.

  • Select top talent and build leadership succession through development and coaching.

  • Provide ongoing support and professional development opportunities for research team members. 

  • Foster a culture of collaboration, innovation and excellence within research operations.

  • Set priorities for their area leads delivery of services, programs and projects to develop and implement policies, procedures, standards and strategic plans for assigned research areas.

  • Manage and allocate resources to align with business objectives for research area.

  • Plan and manage the financial operations for the assigned research areas, including budget development, expense and revenue analysis, evaluation of research support and shared services and development activities.

  • Provide reporting to Research leadership as required.

  • Develop short and long-term research strategy.

  • Manage team to ensure execution of the growth plan and programmatic development.

  • Drive research integrity by partnering with researchers to ensure compliance with relevant policies, regulations and ethical standards.

Minimum qualifications for the ideal future caregiver include:

  • Bachelor’s Degree in Business, Healthcare Administration, or related field AND 12 years of professional and functionally relevant experience with 8 years of demonstrated leadership and management experience OR master's degree in a relevant field AND 10 years of professional and functionally relevant experience with 8 years of demonstrated leadership and management experience

  • Foundational experience in research operations, including managing labs, recruitment, compliance or budget oversight

  • Excellent analytical skills and business acumen

  • Strong oral and written communication skills in English 

Preferred qualifications for the ideal future caregiver include:  

  • Master’s degree in business, Healthcare Administration or related field

  • Significant experience in research administration

  • People management and operations experience

  • Knowledge of how to lead a complex environment

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods. 

  • Ability to operate a computer and other office equipment. 

  • Ability to communicate effectively and exchange accurate information. 

  • Ability to travel throughout the health system.

Personal Protective Equipment:

  • Follows standards procedures regarding the use of personal protective equipment.

Pay Range

Minimum hourly: $57.19

Maximum hourly: $91.52

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco-free and drug-free environment. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period.

Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity Poster

Cleveland Clinic Health System is pleased to be an equal employment employer.

Contact a recruiter

Maura

Apply Today!

Contact a recruiter

Maura