Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Facilities Contract Services Manager, you will be responsible for utilizing best practices to increase planning and execution efficiency and to deliver services that fully meet the Cleveland Clinic's requirements at the lowest lifecycle cost. You will also provide operations management and contract administration for enterprise-wide outsourced facilities services related to Mechanical, Electrical, Plumbing (MEP), and other facility support areas across Cleveland Clinic properties.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
A caregiver in this position works on a hybrid schedule, with two in-office days and three remote days each week, Monday–Friday, 8:00 a.m. to 5:00 p.m. The caregiver must reside in Northeast Ohio.
A caregiver who excels in this role will:
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Oversees Facilities Support Vendor Contracts for maintenance, repair, and restoration of assets to maintain facility operability (e.g., pump replacements, door repairs, flood cleanup).
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Partners with Supply Chain to align vendor strategy, procurement processes, and sourcing of facility products and parts.
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Provides day-to-day quality assurance of service contracts through performance sampling, site audits, tenant interviews, and subject matter expertise.
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Maintains and updates contract specifications based on facility changes, inventory shifts, or budget considerations.
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Collaborates with facility directors and leadership to identify energy reduction targets, plan related projects, and secure necessary funding.
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Coordinates project implementation to meet energy and infrastructure goals.
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Oversees enterprise-wide contracted property management services.
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Reviews service provider contracts to define performance expectations, evaluation methods, and conduct timely quality reviews.
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Ensures service quality and value through inspections, performance data, and stakeholder feedback.
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Maintains working knowledge of relevant regulations and ensures departmental compliance.
Minimum qualifications for the ideal future caregiver include:
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Bachelor's degree in business administration or facilities management related fields.
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A minimum of 7 years of experience in contractor/vendor management.
Preferred qualifications for the ideal future caregiver include:
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Professional Engineer (PE) or Certified Healthcare Facility Manager (CHFM) preferred.
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Experience with hospital Mechanical, Electrical and Plumbing (MEP) design and/or contract oversight experience preferred.
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Experience with elevator mechanics
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
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Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer.
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Requires the ability to walk to various locations throughout the enterprise and to function in a stressful environment.
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Reliable transportation required.
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Ability to communicate across multi-skilled levels within the enterprise.
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Exceptional communication and listening skills. Frequent use of phone and computer.
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Position requires maximum lifting of 20 pounds.
Personal Protective Equipment:
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Follows Standard Precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $33.46
Maximum hourly: $51.03
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.