Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic’s Department of Supply Chain Management drives the procure-to-pay process across the enterprise and aims to provide the best support to ensure seamless delivery of care to patients. As a Senior Analyst, Supply Chain Periop, you will be responsible for management and optimization of the front-end operations and serve as lead analyst during planning, implementation and testing of operational and technological enhancements.
A caregiver in this position works remotely, weekdays part-time from 8:00am – 5:00pm.
A caregiver who excels in this role will:
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Collaborate with the Supply Chain team, nurses, and surgeons to meet the goals of the Institute(s) and to serve quality patient care.
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Serves as the lead analyst responsible for supporting assigned areas' front-end operations.
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Partner with Administrators and Front-End Managers to ensure they have the management tools to drive performance to the highest levels.
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Drive partnerships with key senior management in Operations, Finance and ITD to ensure front–end business practices.
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Collaborate with other front-end analysts and leaders (RCM, RMP, CST, AO) to help sustain a consistent approach for patients across the enterprise.
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Assist Institute Administrators with the development of plans related to the expansion, relocation, and remodeling of current and new facilities and medical practices.
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Ensure the administration of quality and safe care for patients of all ages, levels and cultural diversity, including global and VIP patients.
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Responsible for management of front-end reporting for all assigned areas, and oversight of all front-end reporting regarding appointment scheduling/access, and the entire check-in and checkout process.
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Represent the assigned areas on various enterprise-wide committees.
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Monitor front end score card metrics. Drives process improvement projects related to front-end operations.
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Identify performance improvement opportunities across areas, and partners to translate into efficiency improvements.
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Analyzes operational flows and recommends ways to enhance efficiency through the use of technology.
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Assists with maintenance and updating of all front-end SOPs on an annual basis.
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Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
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Bachelor's degree in business, health care administration or related field.
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Experience may offset degrees on a year-for-year basis.
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Five years of Epic system use experience in an outpatient and/or inpatient setting, including experience involving operational analysis, business reorganization, continuous improvement, and resource utilization.
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Proficient understanding of workflows in an ambulatory environment.
Preferred qualifications for the ideal future caregiver include:
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Certification in Epic in Cadence and/or prelude preferred.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
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Ability to perform work in a stationary position for extended periods.
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Ability to travel throughout the hospital system.
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Ability to operate a computer and other office equipment.
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Ability to communicate and exchange accurate information.
Personal Protective Equipment:
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Follows Standard Precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $36.80
Maximum hourly: $56.13
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.