Responsibilities:
• Acts as the main point of contact for specific business units and the Caregiver Office
(CGO), understanding needs and action plans.
• Translates business needs into effective hiring plans, proactively identifies areas of risk
and intervention plans, ensuring a smooth and reliable recruitment process and
experience. This includes but is not limited to requisition assignments, job intakes,
success profiles, new caregiver starts.
• Responsible for managing client expectations and ensuring effective and efficient
delivery, including escalation management for both the business and CGO.
• Monitors agency usage and pipeline programs support needs analysis, coverts to perm.
• Strategically involved in operating and business reviews, acting as the recruitment
subject matter expert (SME).
• Responsible for meeting goals and ensuring talent acquisition support of assigned client
areas.
• Attends internal and external recruitment events as needed
• Oversees People Leader Selection and other critical searches.
Education:
• Bachelor’s degree in human resources, business or related field required.
• Master's Degree preferred.
Certifications:
• Talent Aquisition, Sales, or Human Resources certification preferred.
Work Experience:
• Minimum 8 years of progressive Recruitment, Operations or Human Resources
experience required.
• Healthcare experience is preferred.
Complexity of Work:
• Leadership and Team Management: Proven experience in leading cross-functional
teams, with a strong ability to inspire, motivate, and hold team members accountable for
achieving goals.
• Client Relationship Management: Expertise in managing client expectations and
delivering excellent service, including experience in escalation management and
resolving complex issues.
• Recruitment and Talent Acquisition: In-depth knowledge of recruitment processes,
including needs analysis, agency management, and conversion of temporary roles to
permanent positions.
• Strategic Planning and Execution: Strong ability to translate business needs into
actionable hiring plans, with a track record of proactively identifying risks and
implementing effective intervention strategies.
• Business Acumen: Experience in conducting operating and business reviews, with a
solid understanding of how recruitment strategies align with broader business
objectives.
• Communication and Interpersonal Skills: Excellent verbal and written communication
skills, with the ability to build and maintain relationships with various stakeholders,
including senior leadership.
• Event Management: Experience in attending and representing the organization at
industry events, with the ability to network and engage with potential candidates as
needed.
• People Leader Selection: Demonstrated ability to manage and oversee the selection
process for leadership roles, ensuring the best fit for organizational culture and
objectives.
• Adaptability and Problem-Solving: Strong problem-solving skills with the ability to
adapt to changing circumstances and support the team in achieving success.
• Experience in Healthcare or a Related Field: Preferred experience working in
healthcare or a similar industry, with a deep understanding of the unique challenges and
opportunities within healthcare
Physical Requirements:
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system. For some roles, ability to travel to other
locations, including international travel.
• Ability to operate a computer, audio visual and other office equipment.
• Ability to communicate and exchange accurate information, including the ability to deliver
any applicable training in person and virtually.
• In some locations, ability to move up to 25 lbs.
Personal Protective Equipment:
• Follows standard precautions using personal protective equipment as required
Pay Range
Minimum hourly: $36.80
Maximum hourly: $56.13
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.