Nursing Operations Manager

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.  

Nurses play an integral role in the exceptional care Cleveland Clinic provides for our patients. We know that it takes a special kind of person to pursue a career in nursing, and we want to reward that dedication with a career that is equally outstanding. As the Nursing Operations Manager, you will supervise staffing for the nursing departments, attend all codes, monitor bed tracking and hospital capacity, provide crisis intervention and service recovery for patients, staff, and visitors and oversee the management of the hospital morgue.

A caregiver in this role works nights from 8:00 p.m. – 8:30 a.m. with every other weekend requirements.

A caregiver who excels in this role will:

• Supervise staffing for nursing departments.

• Attend all codes.

• Monitor bed tracking and hospital capacity.

• Provide crisis intervention and service recovery for patients, staff, and visitors.

• Oversee the management of the hospital morgue.

• Identify and ensure appropriate placement, facilitation, and expeditions of all patient flow transactions, including direct and emergency patient admissions and transfers, in accordance with established clinical standards and knowledge of disease entities. 

• Address significant patient issues and staffing needs throughout the house and make modifications to ensure equitable staffing arrangements throughout the hospital. 

• Communicate changes with relevant leaders. 

• Manage the patient experience trans-organizationally to optimize all resources to ensure a safe and efficient environment. 

• Complete mandatory education and training to maintain organization and department-specific competencies and requirements. 

Minimum qualifications for the ideal future caregiver include:

• BSN from an accredited school of professional nursing 

• Current state licensure as a Registered Nurse (RN) 

• Advanced Cardiac Life Support (ACLS) through American Heart Association (AHA) 

• Three years of experience in an acute care setting 

Preferred qualifications for the ideal future caregiver include:  

• One year of management experience in a healthcare setting

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Frequent walking, standing, sitting.

• Manual dexterity, corrected vision, hand and eye coordination.

• Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.