req#: 235524
Location: Abu Dhabi, Abu Dhabi
Facilities: Cleveland Clinic Abu Dhabi,
Professional Area: Administrative and Business Professionals
Job Code: T00000
Schedule: Full Time
Shift: Days
This position requires relocation to Abu Dhabi. The Institute Administrator provides key leadership for the Institute and holds responsibility for all operations, budgets and implementation of strategies related to the business functions and patient care activities within the service lines across the hospital, outpatient, and community settings. Serves as the lead executive for the Institute and provides operational management, vision and direction to promote the strategic goals of the Institute and the enterprise. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of US-based Cleveland Clinic’s model of care, specifically designed to address a range of complex and critical care requirements unique to the residents and communities of the United Arab Emirates. Cleveland Clinic Abu Dhabi is composed of 15 institutes designed to put Patients First and align with the region’s specific healthcare needs. In all, more than 50 medical and surgical specialties are represented at Cleveland Clinic Abu Dhabi and are integrated to offer coordinated, multidisciplinary care for adult patients. The facilities at Cleveland Clinic Abu Dhabi combine state-of-the-art amenities and world-class service standards. The hospital is a 364 (expandable to 490) bed facility, with five clinical floors, three diagnostic and treatment levels, and 13 floors of critical and acute inpatient units. It is a physician-led medical facility served by Western-trained, North American/European board certified (or equivalent) physicians, licensed by the Department of Health – Abu Dhabi. Cleveland Clinic Abu Dhabi provides patients in the region direct access to the world’s best healthcare providers and Cleveland Clinic’s unique model of care.
Responsibilities:
- Oversees the business and clinical operations of the Institute service lines across all hospital settings, inpatient, outpatient/ambulatory, perioperative and emergency.
- Ensures the Institute service lines meet all key performance indicators and regulatory requirements.
- Identifies performance improvement opportunities across service lines and partners to translate into realized efficiencies.
- Delivers best-in-class efficient and patient-centered services through close collaboration with all appropriate internal and external stakeholders.
- Provides leadership and direction to the budget manager of the institute.
- Responsible for overall budget performance including capital and operating budgets, strategic capital requests and service line performance.
- Ensures revenue cycle for the institute is optimized for professional and associated technical units within the institute and achieves set performance metrics.
- Leads teams to ensure goals are met and deploys initiatives to achieve as needed.
- Optimizes employee engagement to retain high performing caregivers focused on patient experience.
- Facilitates process improvements to achieve desired patient experience outcomes.
- Integrates with operational support services, finance, IT, human capital, and marketing functions.
- Collaborates with HC on recruiting Institute/Department staff.
- Provides direct leadership and management for all direct reports within the institute.
- Develops key partnerships through matrix reporting to drive operational excellence.
- Develops strategy and growth business/marketing plans in conjunction with chair and executive leadership.
- Monitors national and international trends and forecasts to develop priorities aimed towards growth objectives.
- Directs the implementation of strategic objectives towards overall plan.
- Other duties as assigned.
- Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies
Education:
- Masters Degree in a relevant field
- MBA in Healthcare after a primary degree in a clinical field preferred
Certifications:
- Preferred -.Certification with an applicable National/International organization
preferred o Example: Fellow American College Healthcare Executive (FACHE)
Complexity of Work:
- Requires excellent oral and written communication skills, strong organizational, negotiation, collaboration and time management skills.
- Ability to effectively communicate to a large, diverse audience.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- Required – 7+ years of relevant healthcare experience including 3+ years of Institute Management experience or Hospital Administrative Management experience or 10 years of progressive leadership experience in a complex and dynamic healthcare environment as part of Clinical Operational Management
- Preferred – 10+ years of relevant healthcare experience including 5+ years of
- Institute Management experience or Hospital Administrative Management
experience or - 12 years of progressive leadership experience in a complex and dynamic
healthcare environment as part of Clinical Operational Management
Physical Requirements:
- Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, extensive sitting, standing and/or walking, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 30 lbs.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
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The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
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