*This position is eligible for a sign-on bonus up to $2,500*
Equipped with the latest technologies, Cleveland Clinic's Richard E. Jacobs Health Center brings world-class care close to home for the residents in and around Avon, Ohio. In addition to advanced specialty and primary care, this facility also includes an outpatient surgery center, an infusion suite for chemotherapy, a full-scale imaging center, two pools for aquatic therapy and more. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Medical Access Pharmacy Technician, you will focus on assisting patients with charts and medication adherence/maintenance. You will collaborate with fellow Pharmacists and Pharmacy Technicians to address patient concerns and issues regarding noncompliance. This position is very unique, serving as an executive level role due to the impact on finance and care. Your efforts will ultimately make a significant difference in the lives of patients across the Cleveland Clinic system.
A caregiver in this position works days from 9:00AM—5:30PM, with rotating Saturday requirements.
A caregiver who excels in this role will:
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Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.
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Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner.
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Coordinate education, bedside medication delivery, and medication payment.
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Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients.
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Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.
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Assist manager in creating, implementing and monitoring quality control programs in assigned area.
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Conduct third party prior authorization requests when needed.
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Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution.
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Complete medication histories or other transitional care activities as assigned per location.
Minimum qualifications for the ideal future caregiver include:
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High School Diploma or GED
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Six months of related experience OR completion of a Pharmacy Technician Training Program
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Registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy
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Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) within 18 months of hire
Preferred qualifications for the ideal future caregiver include:
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Experience dealing with third party insurance and prior authorization process
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
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Typical physical demands include ability to perform the job while standing and walking for prolonged times, approximately 75% of shift and continuously for extended periods of time.
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Manual dexterity sufficient to perform computer and dispensing functions of the job.
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Ability to lift up to 20 pounds.
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Position often includes reaching, stretching, stooping, climbing steps and sitting.
Personal Protective Equipment:
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Follows standard precautions using personal protective equipment as required.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.