Director Cybersecurity Technology Protection

Cleveland Clinic is seeking a dynamic, results-driven and experienced leader to guide technology protection across the enterprise. This role is essential for the organization’s ability to secure its infrastructure, protect patient data and maintain compliance. This position plays a key role in mitigating risk and ensuring the continued protection of our enterprise. 

The Director of Cybersecurity Technology Protection leads all design, development, engineering, deployment and operational components of Cleveland Clinic’s infrastructure protection capabilities. This position is responsible for developing and implementing enterprise information security solutions to address the current and emerging security and compliance needs of the business. This role will also contribute to the development and maintenance of cybersecurity strategy and architecture and other functional areas to ensure adequate cyber security solutions are in place throughout the enterprise.

The ideal candidate for this role possesses the following:

• Demonstrated ability in established functional teams and marshalling requisite resources to achieve defined goals

• Tested business acumen and sound judgement in stressful and critical situations

• Clarity in communication with an effective style and proven ability to maintain composure in stressful situations

• Prior experience in a leading role in at least one of two functional areas

• Proven leadership and managerial skills in attracting, recruiting and developing teams

• Complete understanding of major cybersecurity technology solutions, including advanced malware detection/prevention, mobile device security, data protection, NAC, next generation Firewalls, mobile application security, medical device security and others

• Proven skills in managing all aspects (scope, budget, schedule and quality) of IT service delivery engagements in Fortune 100 scale environments

• Extensive experience in successfully operating and maintaining large-scale, complex, mission-critical IT solutions

• Excellent process management and continuous improvement skills applied in the context of formal process frameworks

• Demonstrated ability to establish and maintain strong working relationships with internal/external customers, stakeholders, suppliers, business partners and industry peers

A caregiver who excels in this role will: 

• Lead and manage the enterprise cybersecurity infrastructure team responsible for the deployment, maintenance and optimization of critical security tools, including, but not limited to, firewalls, proxies, IDS/IPS, anti-malware, remote access, endpoint security, secure email gateway and medical device security. 

• Serve as leader of the Technology Protection team, providing strategic direction, management, and day-to-day operational oversight. 

• Function as a key partner to the CISO and lead the definition of a tailored, differentiated set of Cybersecurity protection capabilities, a strategic roadmap, and the development of underlying resources to enable them. 

• Create and implement necessary and repeatable processes to manage the lifecycle of the enterprise Cybersecurity protection capabilities. 

• Partner closely with Procurement and Legal teams to actively manage the organization’s suppliers, service providers and business partners. 

• Manage the organization’s operating and project budgets and ensure executive leadership’s support for appropriate funding levels. 

• Manage the team to ensure quality hiring, performance management, training and skill development, and employee engagement efforts. 

• Build operating and capital budgets, review finances on a monthly basis, disclose reasons for variances to leadership, drive efficiencies in the business, and achieve all financial goals. 

• Ensure all operational SLAs are met, measure and report on customer satisfaction metrics, and foster a culture of continuous improvement. 

• Serve as a key cybersecurity leader during production incidents, collaborating closely with IT teams to facilitate rapid response and resolution, while maintaining the integrity and availability of critical systems. 

Minimum qualifications for the ideal future caregiver include: 

• Bachelor’s degree 

• ITIL Foundations certification required within six months of position start date 

• A minimum of 15 years of total related experience that should include engineering of security protection tools and capabilities (IDS, DLP, WAF and CASB) inclusive of a minimum of 4 years of progressive management experience 

• Strong communication, leadership, team building and project management skills 

• Complete understanding of major cybersecurity technology solutions including advanced malware detection/prevention, mobile device virtualization/MDM, data protection for the Cloud, NAC, next generation Firewalls, database encryption, mobile application security, and others. 

• Proven skills in managing all aspects (scope, budget, schedule, & quality) of IT service delivery engagements in Fortune 100 scale environments. 

• Extensive experience in successfully operating and maintaining large scale, complex, mission-critical IT solutions. 

Preferred qualifications for the ideal future caregiver include: 

• Master’s degree 

• An additional four years of experience may offset the degree requirements 

• Certified Information Systems Security Professional (CISSP) certification 

• Experience in mature and regulated industries (i.e., financial services, healthcare)  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/