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A hospital administrator sitting next to her computer, talking with a colleague.
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Two advanced practice nurses talking with a female patient who is sitting on an examination table
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Two physical therapists and a nurse helping a female hospital patient to walk
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A hospital office worker sitting next to her computer, talking with a colleague
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A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
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A hospital facilities worker operating a floor cleaning machine
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A hospital finance department worker having a virtual meeting on her computer
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A hospital human resources worker sitting next to her computer, talking with a colleague
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A hospital IT or cybersecurity worker looking at a rack of computers
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Hospital laboratory workers working with high-tech machines in a laboratory
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A hospital marketing communications professional having a virtual meeting on her computer.
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Two nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
Two advanced practice nurses talking with a female patient who is sitting on an examination table
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Two nurses giving care to a female patient in a hospital ward
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Nurse working with a patient at the bedside
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A young nursing graduate viewing a patient monitor in a hospital ward
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Two occupational therapists and a nurse helping a female hospital patient to walk
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Two pharmacists working together within a hospital pharmacy
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A doctor talking with three nurses in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen.
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A research technician using a machine to test samples in a hospital laboratory
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Three student nurses standing in a row in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen
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EMS Emergency Management Coordinator

Mayfield Hts, OH, US


req#: 288641
Location: Mayfield Hts, OH

Facilities: Euclid Hospital, Hillcrest Hospital,

Professional Area: Facilities

Department: 1812 Ambulance Service Paramedics-Hillcrest Hospital

Job Code: T98979

Schedule: Full Time

Shift: Days

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

As an EMS Emergency Management Coordinator, you will implement, direct, supervise and promote all aspects of the delivery of optimal, pre-hospital care by Emergency Medical Service (EMS) Providers. In this role, you will act as a liaison to promote strong relationships with fire fighters, paramedics, EMC agencies and other essential caregivers. In terms of EMS relations and traffic, this position will be a cornerstone at one of the Cleveland Clinic's most important EDs.

A caregiver in this position works days from 9:00AM – 5:00PM, with flexible scheduling options available.  

A caregiver who excels in this role will:  

  • Collaborate with the EMS Medical Director and Emergency Medicine Physicians to develop pre-hospital protocols that meet optimal standards of care.  
  • Meet the continuing education needs of EMS providers and establish parameters for Patient Safety and Quality initiatives.  
  • Integrate and take an active role coordinating programs and services to promote a comprehensive system approach to pre-hospital care. 
  • Monitor and verify continuing education hours for EMS providers as required by the state. 
  • Plan and conduct specialized EMS training courses for certification and recertification of EMS providers and nursing. 
  • Improve EMS skills by providing continued educational development opportunities. 
  • Format, implement, coordinate and distribute new or revised protocols and other education materials. 
  • Develop and maintain communications with EMS and community leaders through various methods including newsletter, bulletin boards, direct mailings, advisory councils, and personal interaction. 
  • Meet regularly with EMS leaders and participate in EMS sponsored activities to build relationships. 
  • Collaborate with Medical Director and emergency physicians to develop, implement and monitor Quality standards of care for prehospital care providers. 
  • Conduct run reviews and assist with license certification documentation. 
  • Collaborate with the hospital Emergency Management Coordinator to ensure ED readiness for disaster situations. 
  • Assist in maintaining EMS equipment in a clean and working order. 
  • Collaborate to develop and implement a comprehensive marketing program designed to increase EMS ambulance deliveries and collaborate with EMS Medical Director to coordinate/operationalize Emergency Department Disaster Preparedness Plan. 
  • Establish and maintain a comprehensive database of all activities related to the delivery of pre-hospital care. 

Minimum qualifications for the ideal future caregiver include:  

  • Bachelor’s Degree in a health-related field.  
  • Five years of experience in emergency/EMS pre-hospital care.  
  • Leadership, supervisory and/or teaching experience
  • Licensure as a Registered Nurse (RN) and/or Emergency Management Technician-Paramedic (EMTP) Certification 
  • Certified in the State of Ohio as an EMS instructor within one year of hire
  • Basic Life Support (BSL), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) Certifications with instructor status within one year of hire
  • Knowledge of relationships between the community, EMS and the hospital
  • Knowledge of regulatory and other legal issues that preside over healthcare and EMS
  • Knowledge of Hospital Incident Command System (HICS), National Disaster Management System (NDMS), National Incident Management System (NIMS) and county/regional/state emergency management plans 

Preferred qualifications for the ideal future caregiver include: 

  • Three years of experience as an EMS Intructor

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • High degree of dexterity to produce documents on a PC
  • Normal or corrected vision, hearing and speech
  • Extensive sitting, standing and walking
  • Occasional lifting or carrying up to 25 pounds

Personal Protective Equipment:

  • Follow standard precautions using personal protective equipment as required

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Contact a recruiter

Michelle