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Two nurses talking with a female patient who is sitting on an examination table
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HR Generalist II

Cleveland, OH, US


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req#: 286278
Location: Cleveland, OH

Facilities: Cleveland Clinic Main Campus,

Professional Area: Human Resources

Department: 4221 HR Services-Caregiver Office

Job Code: T99150

Schedule: Full Time

Shift: Days

HR Generalist II 

 

The HR Generalist II will play a crucial role in supporting diverse teams within the organization, including the diagnostics, lab, front desk and pharmacy, which is upwards of 1,000 caregivers.  This role will be responsible for handling a variety of HR activities such as recruitment, employee relations, and performance management across multiple business lines, caregiving populations, and different areas of expertise. The successful candidate will work closely with various stakeholders, using their strong technology skills and collaborative approach to navigate this dynamic and evolving environment.

This position will be at Main Campus, Monday – Friday 8:00 a.m. – 5:00 p.m.

Skills and Experience Gained:

  • Critical Thinking: Develop problem-solving skills by addressing complex employee issues and understanding the needs of diverse teams.

  • Autonomy and Independence: Take ownership of HR processes and initiatives while managing responsibilities with minimal supervision.

  • Technology Proficiency: Gain exposure to advanced HR technologies, such as interview scheduling platforms, candidate management systems, and employee data tracking tools, to enhance efficiency and drive results.

  • Collaborative Mindset: Work cross-functionally with leadership and staff in a variety of departments to address HR needs and provide tailored support.

  • Responsiveness: Learn the value of being responsive and proactive when dealing with both employee and management inquiries, ensuring timely and effective solutions.

  • Curiosity and Growth: Apply a questioning mindset, constantly seeking new ways to learn, grow, and improve in your HR role. Gain experience through hands-on problem-solving and learning on the job.

Ideal Candidate:

The ideal candidate will possess the following attributes and skills:

  • Critical Thinking/Detail Oriented: Ability to analyze complex employee issues and recommend practical solutions.

  • Independent & Autonomous/Integrity: Comfortable working independently, managing your time and tasks without needing constant supervision.

  • Technology Savvy: High level of comfort using HR technology systems to track, manage, and streamline HR processes.

  • Collaborative Style/Customer Service: Ability to work well with others across teams and departments to build strong relationships and drive successful outcomes.

  • Responsiveness/Accountability: Quick to respond to employee inquiries and proactive in providing assistance and solutions in a timely manner.

  • Curiosity & Learning/Conflict Resolution: A curious and questioning mindset with a focus on continuous learning. Willing to grow and adapt in a fast-paced environment.

  • Strong interpersonal skills and the ability to handle sensitive employee matters with discretion.

  • Proven ability to handle a variety of caregiver populations across different business lines, with a focus on creating a supportive and inclusive environment.

  • Ability to work on multiple projects simultaneously, meeting deadlines and adapting to changing needs.

 

A caregiver who excels in this role will:  

  • Act as a confidential advisor on performance management, corrective actions, performance improvement plans, right of reviews and investigations. 

  • Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers. 

  • Conduct employee investigations and make recommendations to business leaders. 

  • Provide support in communicating human resources center of excellence (COE) programs and their implementation to all employees. 

  • Counsel client groups and facilitates conflict resolutions. 

  • Support regulatory practices to promote fair and equitable treatment of employees. 

  • Determines development needs of specific segments of the organization and may provide developmental training. 

  • Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership. 

  • Monitor compliance with organizational initiatives (e.g., compliance modules, flu, engagement, etc.) 

 

Minimum qualifications for the ideal future caregiver include:  

  • Bachelor’s degree in human resources, business, or related field. 

  • 5 years of progressive Human Resources experience. 

  • OR Associate’s degree and an additional 2 years of related experience, including project management experience. 

  • OR High School Diploma/GED and an additional 4 years of related experience, including project management experience. 

 

Preferred qualifications for the ideal future caregiver include:  

  • Human Resources certification. 

  • Knowledge of employment and labor laws (e.g. EEO, FLSA, OSHA, FMLA, ADA, NLRA) 

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

  • Manual dexterity to perform work on a computer or other office equipment.

  • Normal or corrected vision and hearing and speech.

  • May require frequent sitting, standing or walking.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $30.41

Maximum hourly: $46.38

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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