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Cleveland Clinic

We were the first hospital in the nation to make great customer service a cornerstone of our mission. It’s one more way we’ve set ourselves apart — and another reason why patients around the world choose Cleveland Clinic.

Explore customer service careers

That kind of reputation means a lot in your own customer service career. A storied organization like ours is full of new opportunities to learn, grow and advance. Join our family and you’ll find that as you’re delivering what matters most to our patients and their families, we’re doing the same for your career.

Customer Service is the central point of contact for all of our patient billing operations — and a role that’s critical to ensuring our patients receive exceptional care in every experience with us. Each month, we send out roughly 400,000 billing statements, assisting patients with related challenges and getting them back into life quickly and efficiently.