Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
Seconds count in an emergency and patients count on Weston Hospital’s Emergency Department to provide high-quality, compassionate care. The ED features multi-disciplinary care teams and state-of-the-art technology to diagnose and treat patients effectively, 24/7 and includes an Intensive Care Unit (ICU), an emergency and acute care unit, 46 treatment rooms and 24 observation rooms. As a Health Unit Coordinator in the ED, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. Health Unit Coordinators perform general secretarial and clerical duties, such as preparing and placing charts, stamping documents, gathering and organizing data, completing physician orders and answering call lights.
This is a regular PRN position, with caregivers working various shifts between 7:00 a.m. – 7:30 p.m. or 7:00 p.m. – 7:30 a.m.
A caregiver who excels in this role will:
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Provide general secretarial and clerical duties and other duties such as: placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties.
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Answer call lights and follow up with appropriate staff.
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Answer telephone, relays messages, places calls; interact with patients, families, visitors, staff and other departments in a professional manner.
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Transcribe physician's orders accurately and alerts nurses to new orders, single orders, and stat medications.
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Confirm that a Registered Nurse signs all orders.
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Receive and relay messages with accuracy from other departments, e.g. Lab, X-ray, Admitting, etc.
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Confirm that lab requisitions for patients are completed and sent to Lab.
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Attend and participate in monthly departmental director's meetings.
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Assist in the implementation of formal and informal surveys/methodologies.
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Contact Patient Concierge or addresses patients/family issues with appropriate department head and acts as a patient advocate to ensure proper patient comfort by alerting nursing staff of patients' needs (e.g., pain, anxiety, etc.).
Minimum qualifications for the ideal future caregiver include:
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High School Diploma or GED
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Customer service experience
Preferred qualifications for the ideal future caregiver include:
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One year of clerical duties
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Previous clerical or scheduler experience
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Unit secretary experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
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Requires frequent walking from department to department; requires sitting at a workstation or desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 50 lbs., such as files, documents and computer printouts.
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Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.
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Mental Demands: Ability to work at a fast pace and prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department directors, physicians and other members of the Healthcare team; ability to ensure operational efficiency; ability to problem-solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.
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Special Demands: Needs minimal sustained direction in assessing needs, directing staff and carrying out departmental and professional responsibilities.
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Self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.
Personal Protective Equipment:
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Follows Standard Precautions using personal protective equipment as required for procedures.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity Poster
Cleveland Clinic Health System is pleased to be an equal employment employer.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco-free and drug-free environment. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period.
Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.