Responsibilities:
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Evaluates, develops and coordinates implementation of core standards of care, policies and procedures
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Collaborates with Nursing, Allied Health and physician leadership in strategic and operational planning programs
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Establishes Nursing’s annual performance measurement and improvement plan in collaboration with Nursing Leadership
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Develops and implements quality monitoring and performance improvement activities
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Monitors and publishes metrics to reflect patient care quality efforts
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Analyzes data to identify trends and opportunities for improvement
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Ensures that nursing and clinical practice is in accordance with the philosophy, standards and objectives of CCAD and reflective of current best practices
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Participates in activities related to JCI accreditation, HAAD licensure, Magnet designation and other external bodies
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Coordinates participation in external quality/safety collaborative projects
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Serves as a resource within CCAD for Patient Safety issues
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Assumes a leadership role for Nursing in operating models, supply, equipment and process standardization
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Organizes and facilitates performance improvement teams
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Analyzes patient satisfaction results and develops strategies for quality improvement.
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Obtains quality benchmarks through various sources including, but not limited to national quality associations, disease associations, specialty associations, and Cleveland Clinic institutes
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Performs other duties as assigned
Education:
- Bachelor’s degree in Nursing, or equivalent qualifications (minimum three (3) year curriculum) from an accredited program, is required
- Master’s degree in Nursing/ Healthcare/Management/ Administration field is required
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Master’s degree in Nursing/ Healthcare/Management/ Administration field is required
Certifications:
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Valid and current national license is required
Job Specific Skills
- Strong technical capability or understanding of clinical data analytics and reporting
- Knowledge of health care systems, health regulator standards, analysis and evaluation techniques related to quality data measurement
- Previous experience collaborating with JCI, Department of Health and clinical reporting registries (i.e. STS, ACC, NSQIP)
- Critical thinking skills and decisive judgment with an orientation to developing solutions
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Excellent communication skills both written and verbal, and polished presentation skills with the ability to present to a variety of levels
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Demonstrated leadership and collaboration skills
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Proficient in the use of PCs and spreadsheets
Work Experience:
- Overall experience of fifteen (15) plus years with a minimum of ten (10) years clinical experience post qualification is required data resources management is required
- Minimum of five (5) years previous managerial experience is required with demonstrated knowledge and skills in nursing management
- International accreditation experience is preferred
Physical Requirements:
- Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, operate audiovisual equipment used during training programs, physically move, lift and carry training equipment and materials, mobility sufficient to visit with departments or employees throughout CCAD, stand in front of an audience for up to eight (8) hours a day and lift up to 30 lbs.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.