Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Scrum Master plays a key role within the IT service line, facilitating agile processes and ensuring effective delivery of IT solutions. This caregiver works closely with application teams, the Service Line Leader and stakeholders to uphold agile principles, remove obstacles and support continuous improvement.
This is the ideal role for an individual with strong leadership skills, experience in an agile environment and a deep understanding of IT service line models and their demands.
A caregiver in this role works remotely, 8 a.m. — 5 p.m.
Candidate must reside in Ohio, Nevada or Florida
A caregiver who excels in this role will:
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Facilitate Scrum ceremonies including daily stand-ups, sprint planning and Story Development, sprint reviews, and retrospectives.
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Serve as a coach and mentor to the team, guiding them in agile best practices and Scrum principles.
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Collaborate with the Service Line Leader to develop and execute on the Delivery Dates based on the agreed upon Project Roadmap.
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Remove all external impediments and roadblocks to ensure timely execution of all Stories committed within a Sprint.
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Track and communicate team progress and performance, leveraging metrics to drive accountability and improvement.
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Promote a culture of continuous improvement, encouraging the team to optimize their work processes and increase efficiency.
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Ensure the team adheres to service line goals and meets deliverables aligned with IT and business objectives.
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Collaborate with other Scrum Masters, Product managers, and stakeholders to ensure alignment across teams within the service line.
Minimum qualifications for the ideal future caregiver include:
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Bachelor’s degree in computer science, Information Technology or a related field or four additional years of functionally related technical experience
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Three or more years of experience as a Team Lead or Manager in an IT or technology focused environment
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ITIL Foundations certification within six months of position start date
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Certified Scrum Master (CSM) or Professional Scrum Master (PSM) within one year of position start date
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Strong understanding of agile frameworks (Scrum, Kanban) and agile principles
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Excellent communication, facilitation and conflict-resolution skills
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Demonstrated ability to work collaboratively with cross-functional teams and stakeholders
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Ability to set and achieve sprint goals while delivering high-quality IT solutions
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Proficiency in driving continuous improvement, reflected by enhanced team velocity and productivity over time
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Proven ability to maintain transparency and effective communication with product owners and stakeholders
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Capability to align team efforts with IT service line objectives and broader organizational goals
Preferred qualifications for the ideal future caregiver include:
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Experience in an IT service line or managed services environment
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
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Ability to perform work in a stationary position for extended periods.
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Ability to travel throughout the hospital system.
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Ability to operate a computer and other office equipment.
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Ability to communicate and exchange accurate information.
Personal Protective Equipment:
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Follow standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $40.48
Maximum hourly: $61.74
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.