Division Clerk Geriatric psych

Responsibilities:

• Accurately transcribes and processes all orders. Advises RN of orders that require immediate attention.
• Prepares, maintains, and processes all charts.
• Refers specific questions to appropriate health care professional.
• Compiles statistics; processes memos, schedules patients diagnostics/appointments.
• Files/records mail.
• Follows appropriate nursing services and hospital policies and procedures related to admissions, transfers, discharges, and expirations.
• Handles all communications between nursing unit, physicians, and departments with accuracy, courtesy and confidentiality.
• Completes errands in an efficient manner.
• Inventories, orders and stores supplies as directed.
• Maintains a neat and orderly work area.
• Navigates facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records).
• Provides efficient and effective use of telecommunication and information technology systems.
• NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
• This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
• Other duties as assigned.

Education:

• High School Diploma or GED.
• Knowledge of medical terminology required.

Certifications:

• None required

Complexity of Work:

• Demonstrates a positive, concerned and sensitive response in the work place.
• Interacts with patient, visitors and all personnel in a courteous, helpful manner, and resolves conflict in a constructive manner.
• Maintains confidentiality regarding patients, families and co-workers.
• Demonstrates respect for individual cultural and social differences.
• Requires ability to work independently, under pressure and meet strict deadlines.
• Strong customer service and team orientation.
• Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
• Ability to accurately perform multiple tasks simultaneously and meet multiple demands. Flexibility in daily actions and duties.

Work Experience:

• Basic office equipment and computer skills required.
• Previous health care experience preferred.
• Medical Assisting course/experience preferred.

Physical Requirements:

• Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• Requires extensive sitting.
• Requires corrected vision and hearing to normal ranges.
• Requires working under stressful conditions and irregular hours.
• Exposure to communicable diseases and or body fluid.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.