Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Healthcare Interpreter, you help bridge the gap between patients and staff by relaying important medical information according to language needs. Your work helps keep everyone on both sides informed and connected, allowing you to directly influence the healthcare experience at Cleveland Clinic. In this role, you can build a positive relationship with families, caregivers and visitors, all while advancing your own knowledge and exploring the numerous professional resources at Cleveland Clinic.
A caregiver in this position works varying shifts, with local travel to Akron and surrounding areas as needed.
A caregiver who excels in this role will:
- Help facilitate the successful delivery of services to linguistically diverse consumers.
- Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.
- Provide written transcriptions, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.
- Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.
- Assist the department by working on an on-call rotation.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma/GED
- One year of experience as an Interpreter
- Fluency in English and Spanish/Kʼicheʼ, both oral and written
- Valid Driver’s License (VDL) and automobile insurance coverage
- Strong medical vocabulary
- Knowledge of, familiarity with and ability to work with patients of diverse cultural background
- Knowledge of computer systems
Preferred qualifications for the ideal future caregiver include:
- Bachelor’s Degree in any area related to science or human services
- Certified Healthcare Interpreter (CHI) Certification by the Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) Certification by the National Board of Certification for Medical Interpreters (NBCMI) or other healthcare interpreting certificate
- Professional and medical interpreting experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- May require extended periods of standing, walking or sitting.
- Manual dexterity sufficient to perform work on a PC or mobile device.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.