Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.
As CS/SPD Quality Assurance Coordinator, your work focuses on developing, implementing and monitoring quality assurance processes to ensure compliance with regulatory standards, industry best practices and internal policies within the Sterile Processing Department (SPD). In this role, you will uphold the exceptional standard of Cleveland Clinic services and products while collaborating with fellow staff to promote a culture of excellence dedicated to ongoing and advancement. In the end, your tireless efforts help facilitate the safe, sterile and reliable environment our patients have come to expect, allowing you to positively influence our ability to continue pushing the needle forward in comprehensive healthcare.
A caregiver in this position works days from 7:00AM – 4:30PM, with local travel (Akron, Canton, Medina and Union) requirements as needed.
A caregiver who excels in this role will:
- Perform random quality assurance checks on case carts, pick tickets, trays post-wash/post-assembly, department quality assurance monitoring or other areas as needed.
- Audit internal processes, including tray assembly, decontamination, shift handoffs, case cart completion and standard work compliance.
- Report and communicate quality improvement opportunities to leadership team and participate in collaborative problem solving.
- Provide real time feedback from audit activity to leadership team and staff.
- Review quality issues, standards and guidelines (e.g., AORN/AAMI) related to Sterile Processing and educate staff accordingly.
- Manage and ensure the quality of documentation, including control, retention and archival, to support compliance efforts.
- Monitor Corrective and Preventive Actions (CAPA), conduct investigations and escalate/close cases as appropriate.
- Serve as a resource for SPD managerial staff and clinical departments to address quality-related concerns and promote best practices.
- Track and report on quality metrics, identifying trends and areas for improvement.
- Participate in regulatory audits and prepare the department for internal and external inspections.
- Participate in the development and maintenance of standard work, including change notices and revision history.
- Monitor current metrics and analyze results to identify trends and analyze data to identify root cases of operational concerns.
- Assist with identification of staff educational needs and development of programs designed for the implementation of newly acquired instrumentation and sterilization processes.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma/GED
- Sterile Processing Certification (CRCST/CSPDT)
- Sterile Processing Certification (CFER/CER) within 18 months of hire
- Three to five years of experience in Central Service/Sterile Processing areas
- Completion of a recognized training program with certification in Central Service/Sterile Processing
- Ability to use the computerized instrument tracking system to perform assigned duties, including obtaining instrument count sheets, special handling instructions for instrumentation, documenting sterilization loads and related tasks
- Basic computer skills
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Requires full range of body motion, including handling and lifting items that weigh 20-30 pounds.
- Requires the ability to push a fully loaded cart weighing up to 200+ pounds.
- Possible exposure to biological and chemical contamination.
- Requires standing and walking for extensive periods of time.
- Requires corrected vision and hearing to within normal range.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.