Because you’ll be empowered
to grow your skills
SW Hospice Coordinator NE – East Region
Req#: 329868
Location:
Facilities: Business Operations Ctr
Professional Area: Allied Health
Department: 1203 Hc Hospice Office-Center for Connected Care
Job Code: D99865
Schedule: Full Time
Shift: Days
Apply Today!
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
This caregiver will support the East Region, which includes Euclid, South Pointe, Hillcrest, etc.
The Hospice Social Worker acts as a member of the interdisciplinary team for the assigned functions related to the coordination of services with internal and external referral sources. You will be responsible for processing inpatient referrals into hospice, ensuring continuity of care and coordinating discharge planning in contract facilities. The Social Worker also provides assessment, planning and direct patient care to hospice patients in accordance with the agency policies and procedures and the plan of care established by the interdisciplinary team. It will be your goal to keep patients comfortable and provide symptom management.
A caregiver in this position works days from 8:00AM – 4:30PM, including every 4th weekend and 2 holidays per year.
A caregiver who excels in this role will:
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Engage and educate potential customers about the benefits and appropriateness of hospice care.
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Ensure the patient and his/her family have adequate knowledge and understanding of the hospice benefit.
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Process inquiries for all new referrals (internal and external).
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Ensure seamless transition from hospital to the community setting by coordinating the following hospice services at time of discharge:
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Ordering supplies and DME,
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Hand-off communication with field team, and
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Documentation in the electronic medical record
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Perform and document an initial assessment within three days of admission, utilizing interview, observation and other available information.
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Establish plan of care for patients and documents intervention within three days of admission.
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Visit/contact each patient and family according to established plan of care.
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Implements the established plan of care with each visit.
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Perform daily assessment and coordinate the plan of care with in-patient staff for General Inpatients (GIP).
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Assess patient for safety risks, abuse and neglect.
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Evaluate the patient and family and provide appropriate intervention with each visit.
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Revise/update patient care plan at each visit/contact based on change in patient condition/status or response and evaluation/effectiveness of interventions.
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Counsel patients/families/caregivers as needed in relationship to stress and other identified coping issues.
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Assume responsibility for coordination of care for managing a caseload of patients in the inpatient setting.
Minimum qualifications for the ideal future caregiver include:
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Master's Degree in Social Work from an accredited school of Social Work (CSWE)
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Current Licensure as a Social Worker (LSW) in the State of Ohio
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Two years of varied work experience as a Master’s prepared Social Worker
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Current Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross
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Knowledgeable regarding JCAHO and Medicare standards and regulations
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Ability to build relationships with patients, physicians, community agencies and institutions while providing excellent customer service
Preferred qualifications for the ideal future caregiver include:
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Hospice experience
Why You'll Love Working with Us:
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403(b) Savings & Investment Plan
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Investment Pension Plan (IPP)
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Tuition Reimbursement
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Paid Time Off (PTO)
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Employee Discounts
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Dental and Vision Plans
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Life Insurance and Disability
Physical Requirements:
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Requires full range of body motion including handling and lifting packages, manual and finger dexterity, and eye hand coordination. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range.
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Requires standing and walking for extensive periods of time.
Personal Protective Equipment:
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Requires some exposure to communicable diseases or bodily fluids.
Pay Range
Minimum hourly: $27.65
Maximum hourly: $42.17
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Join a Remarkable Team of Exceptional Caregivers
As a member of our allied health team, you will join other highly-skilled clinicians, each bringing their specialized expertise to the delivery of outstanding patient care and positive patient experiences. We have more than 100 roles in allied health, including:
- Behavioral Health Therapist
- Certified Athletic Trainer
- Diagnostic Medical Sonographer
- EMS/Paramedic
- Medical Laboratory Technician
- Nuclear Medicine Technologist
- Occupational Therapy Assistant
- Ophthalmic Assistant
- Phlebotomy Technician
- Physical Therapy Assistant
- Polysomnographic Technologist
- Radiologic Technologist
- Registered Dietitian
- Rehab & Sports Therapy
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Athletic Trainers
- Respiratory Therapist
- Social Worker
- Ultrasound Technologist

Nursing Support Career Paths
Working for Cleveland Clinic is more than just a job – it can be a launching point for an exceptional career. Nursing Support plays a critical role in ensuring excellent care and positive patient experiences. There is a wide range of roles to contribute to this vital team. We are committed to providing you with the resources and support you need to define and follow your own unique career path, whether in Nursing Support or other areas of our organization. Nursing Support opportunities include:
Benefits Offerings
Our caregivers deliver the best outcomes for our patients across each of our facilities. We are committed to providing them with the kind of exceptional care they bring to our patients. Caregivers like you come to work each day with a passion for what you do. So, we are always focused on fueling that passion, empowering you to be your best both inside our hospitals and in your life. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. Explore the following benefits and get a closer look at how we’re focused on what matters most to you.

We offer the following choices to cover your health, dental and vision care as well as life insurance.
- Health Plan Options – You have the choice between two comprehensive Cleveland Clinic Employee Health Plan options: EHP and EHP Plus. Both plans are administered by Aetna and feature minimal copays for in-network care. Although the benefit designs of EHP and EHP Plus are identical, they differ in their provider network size, with EHP offering a narrow network and EHP Plus providing access to the wide Aetna Open Access Select network. Both plans include access to Cleveland Clinic providers. The health plan also offers Healthy Choice, a voluntary program where participants earn premium discounts for achieving wellness goals.
- Dental Care – Four plan options administered by Cigna are available.
- Vision Care – Two plan options administered by EyeMed are available.
- Flexible Spending Accounts – Healthcare and Dependent Care FSAs are available to help you pay for eligible expenses with pre-tax dollars.
- Life Insurance – Employer-paid life insurance equals 1x your annual salary with an option to purchase supplemental life insurance up to 10x your salary. You may also purchase dependent life insurance for a spouse and dependent children
- Short- and Long-term Disability Coverage – Short-term disability is available after one continuous year of regular full-time service; long-term disability begins after 90 days.

Because financial security is essential to a secure retirement, we sponsor a comprehensive retirement program to help you build for your financial future:
- Cleveland Clinic Investment Pension Plan offers eligible employees an excellent opportunity to build a retirement account for the future. It is fully funded by Cleveland Clinic and equal to 2.5% of your salary (increasing with more years of service).
- The 401(k) / 403(b) Plan also provides an important source of retirement savings. It allows participants to take responsibility for their financial future by making retirement savings a part of their normal routine while working. In addition to your contributions to the plan, Cleveland Clinic matches a portion of your contributions (50% on up to your first 6% in contributions).

- Paid Time Off (PTO) – Eligible caregivers receive Paid Time Off (PTO) that can be allotted toward vacation, holidays, sick time, etc.
- Caregiver discounts – We offer discounted rates for auto, home and pet insurance, identify theft protection and more.
- Adoption assistance – We provide financial assistance of up to $5,000/per child ($10,000 maximum lifetime benefit) for caregivers who choose to legally adopt a child.
- Employee Assistance Program – The Program provides free, confidential short-term counseling for caregivers and their families, whether for relationships or legal challenges.
- Employee Hardship Fund – This fund provides aid for caregivers experiencing unexpected financial difficulties.
- Paid maternity and parental leave – You will enjoy up to eight consecutive weeks for maternal care after the birth of your child to bond with your baby and up to four weeks for parental care.


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The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug-free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.