Because we all have a role
in making care exceptional

Traffic Control Officer

Req#: 311168
Location:
Facilities: Hillcrest Hospital
Professional Area: Security
Department: 4181 Police-Main Campus Hospital
Job Code: K99996
Schedule: Full Time
Shift: Day/Evening Rotation

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Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.   

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe. As a Traffic Control Officer, you play an essential role in this mission by keeping the roads and parking areas clear and congestion-free. Your work allows all visitors and staff to access our facilities easily and securely. 

A caregiver in this position works days, from 11:00am—7:30pm, with holidays, weekends, and special event coverage as needed. 

A caregiver who excels in this role will:  

  • Direct traffic and provide traffic control at crosswalks on city streets to prevent congestion and expedite safe, orderly movement of traffic.  

  • Direct traffic and provide traffic control for Cleveland Clinic special events and other incidents where traffic management is required.  

  • Assist police officers with traffic control at Cleveland Clinic parking garages and surface lots. 

  • Create and issue warnings, notices or parking citations per Cleveland Clinic and municipality guidelines.  

  • Patrol Cleveland Clinic parking garages and surface lots on foot or in a vehicle. 

  • Use a radio to report status and problems, request information and obtain instruction from supervisors.  

  • Reinforce the smoke-free policy with Cleveland Clinic patients, visitors, guests and caregivers while on Cleveland Clinic property.  

  • Complete all traffic control training. 

Minimum qualifications for the ideal future caregiver include:  

  • High School Diploma or GED 

  • Valid Driver’s License (VDL) 

  • Insured as determined by Cleveland Clinic insurance carrier’s requirements to operate Cleveland Clinic vehicles 

Preferred qualifications for the ideal future caregiver include: 

  • Experience working as a municipal Traffic Control Officer 

  • Experience working in an officer capacity within a hospital security setting 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

  • Full body mobility, agility, physical strength and stamina sufficient to assist police officers with medical emergencies and subdue criminal suspects as required.

  • Must be able to drive a vehicle for 60 consecutive minutes.

  • Must be able to stand outside, for up to 8 consecutive hours, regardless of weather conditions.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required. 

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Similar Roles

  • Application Process

    At Cleveland Clinic, we strive to make your journey to becoming a contributing caregiver as streamlined as possible. Here’s how it works.

Step 1: Apply

You can begin the application process by clicking on the “Start Application” button below. We highly recommend that you apply with a resume so we can understand your professional background, including education, work and volunteer experience(s). When you apply, you will be required to answer a few Human Resources policy questions. Some positions require additional prescreening questions, including years of experience and specific questions related to the minimum qualifications of the job.

Step 2: Screening

A Cleveland Clinic caregiver will carefully review your application and notify you of the next steps in the process. This notification may be through email, text message or a phone call. In addition, you can expect to complete some prescreening questions with a recruiter or you may be asked to answer additional questions via a pre-recorded video interview.

Step 3: Interview

If qualified for the position, you will receive a text or email with the next steps. Potential next steps could include scheduling either a live, in-person interview or completing an on-demand, recorded interview. During the interview process, your recruiter will share information about when you can expect to receive any relevant feedback or information regarding potential next steps.

Step 4: Hire

If you are hired and accept an offer for the position you applied to, you will receive a formal offer letter to initiate the new hire onboarding process.

After you accept your formal offer letter, you can expect your recruiter to review the following information with you:

  • Confirmation of HR and Occupational Health appointments, including the date, time, location and required pre-work for the appointments.
  • A background check will be initiated by our third-party vendor, Certiphi.
  • Any additional orientation information specific to your new position.

  • Nursing Support Career Paths

    Working for Cleveland Clinic is more than just a job – it can be a launching point for an exceptional career. Nursing Support plays a critical role in ensuring excellent care and positive patient experiences. There is a wide range of roles to contribute to this vital team. We are committed to providing you with the resources and support you need to define and follow your own unique career path, whether in Nursing Support or other areas of our organization. Nursing Support opportunities include:

    This role provides or assists with basic direct patient care activities under the supervision of an RN using technical skills specifically identified on applicable skills checklists for which training and competency have been established.

    The Health Unit Coordinator or Division Clerk is responsible for performing duties related to patient admission, transfer and discharge, communication with patients, guests and staff, electronic health records maintenance and other duties of a clerical nature.

    The Medical Assistant utilizes medical and administrative skills to provide support to patients and healthcare staff under the supervision of a physician or nurse.

    This role provides or assists with basic direct patient care activities under the supervision of an RN using skills specifically identified on applicable skills checklists for which training and competency have been established.

    The Surgical Technician provides quality patient care in the perioperative and intraoperative phases of the patient experience. This role offers peer education, maintenance of the sterile field, advocacy, efficient provision of resources, maintenance of supply inventory, enforcement of standards and integration and coordination of care across the surgical setting.

    The Outpatient Clinical Care Assistant helps with the provision of care and treatment to a specified group of patients under the direction of RN and/or MD/DO.

  • Our Culture

    Exceptional patient care takes exceptional caregivers. We have created an environment where caregivers feel like family. It is a place noted for constant learning, intense collaboration and caring the right way for the right reasons. Here, you’ll take on every challenge with our unwavering support.

    Two smiling female Cleveland Clinic caregivers high fiving in a hospital hallway

    At Cleveland Clinic, we have made it our mission to care for life, research for health and educate those who serve. These principles have always been our North Star. And it has led us to deliver an exceptional level of care alongside some of the industry’s most gifted, hardworking caregivers. Our mission has also helped us define our vision: to be the best place to receive care anywhere and the best place to work in healthcare. In delivering care, we recognize four priorities:

    • Care for patients as if they are your own family.
    • Treat fellow caregivers as if they are your own family.
    • Demonstrate commitment to the communities we serve.
    • Treat the organization as your home.
    Two smiling female Cleveland Clinic caregivers high fiving in a hospital hallway
    A group of Cleveland Clinic caregivers in jeans and t-shirts holding gardening tools and working in a park-like setting

    Our unique working environment is built on a strong foundation of unifying beliefs that includes:

    • Learning from experiences – We are a world-class hospital with a unique and varied caseload. Here, each moment is a new chance to be challenged, to learn and to grow as a caregiver. Browse our stories to see firsthand how experiences build experience.
    • Developing our people – We are always learning. Our multi-disciplinary teams and knowledge-sharing allow our caregivers to be students of each other. Trainings, courses and mentorships round out our culture of learning. Our Career Growth Pathways is a suite of resources that helps caregivers enrich their current skill set, explore other roles, move laterally throughout the organization or grow vertically within their team. As they further their careers, caregivers can move into leadership roles in their discipline. Our Mandel Global Leadership & Learning Institute (GLLI) delivers experiential learning, simulations, assessments and research-driven content to help you progress into a leader.
    • Caring for our caregivers – Our Office of Caregiver Experience (OCE) supports the emotional, physical, spiritual and social well-being of caregivers through multiple initiatives, resources and events.
    A group of Cleveland Clinic caregivers in jeans and t-shirts holding gardening tools and working in a park-like setting
    Close-up of a smiling female Cleveland Clinic caregiver hugging a fellow female caregiver

    Cleveland Clinic is an organization where we support one another, our patients and the communities we serve. It takes each of us to foster a sense of belonging and mutual respect. Together, we will continue to build a culture of excellence, supporting one another to feel empowered and valued. Cleveland Clinic remains committed to:

    • Having a workforce, including our vendors and suppliers, that reflects the communities we serve – We do this without discrimination or preference based on race, sex or other similar factors.
    • Following our hiring practices – This includes skills-based hiring, identifying robust and new talent sources and ensuring that adequate and equitable career pathways for advancement exist for all caregivers.
    • Continuing our Employee Resource Groups (ERGs) – These important groups, open to all caregivers, offer an opportunity to relate to, grow with and support one another.
    • Providing the most appropriate education to advance safe, highly reliable care – This includes support and programs that meet the unique needs of our patients and achieve the best possible outcomes.
    Close-up of a smiling female Cleveland Clinic caregiver hugging a fellow female caregiver
    A smiling mother and father sitting on the floor with the mother holding their child in the air

    We value your consistent dedication to exceptional patient care. We recognize and respect your life away from work. Being able to enjoy a fulfilling life can recharge you and enable you to be an even more effective contributor in your career. We are proud to provide a generous Paid Time Off (PTO) program for regular full-time, part-time and weekender benefits-eligible caregivers where they can accrue time off for vacations, holidays, sickness and personal days.

    A smiling mother and father sitting on the floor with the mother holding their child in the air

    Two smiling female Cleveland Clinic caregivers high fiving in a hospital hallway

    At Cleveland Clinic, we have made it our mission to care for life, research for health and educate those who serve. These principles have always been our North Star. And it has led us to deliver an exceptional level of care alongside some of the industry’s most gifted, hardworking caregivers. Our mission has also helped us define our vision: to be the best place to receive care anywhere and the best place to work in healthcare. In delivering care, we recognize four priorities:

    • Care for patients as if they are your own family.
    • Treat fellow caregivers as if they are your own family.
    • Demonstrate commitment to the communities we serve.
    • Treat the organization as your home.
    Two smiling female Cleveland Clinic caregivers high fiving in a hospital hallway

    A group of Cleveland Clinic caregivers in jeans and t-shirts holding gardening tools and working in a park-like setting

    Our unique working environment is built on a strong foundation of unifying beliefs that includes:

    • Learning from experiences – We are a world-class hospital with a unique and varied caseload. Here, each moment is a new chance to be challenged, to learn and to grow as a caregiver. Browse our stories to see firsthand how experiences build experience.
    • Developing our people – We are always learning. Our multi-disciplinary teams and knowledge-sharing allow our caregivers to be students of each other. Trainings, courses and mentorships round out our culture of learning. Our Career Growth Pathways is a suite of resources that helps caregivers enrich their current skill set, explore other roles, move laterally throughout the organization or grow vertically within their team. As they further their careers, caregivers can move into leadership roles in their discipline. Our Mandel Global Leadership & Learning Institute (GLLI) delivers experiential learning, simulations, assessments and research-driven content to help you progress into a leader.
    • Caring for our caregivers – Our Office of Caregiver Experience (OCE) supports the emotional, physical, spiritual and social well-being of caregivers through multiple initiatives, resources and events.
    A group of Cleveland Clinic caregivers in jeans and t-shirts holding gardening tools and working in a park-like setting

    Close-up of a smiling female Cleveland Clinic caregiver hugging a fellow female caregiver

    Cleveland Clinic is an organization where we support one another, our patients and the communities we serve. It takes each of us to foster a sense of belonging and mutual respect. Together, we will continue to build a culture of excellence, supporting one another to feel empowered and valued. Cleveland Clinic remains committed to:

    • Having a workforce, including our vendors and suppliers, that reflects the communities we serve – We do this without discrimination or preference based on race, sex or other similar factors.
    • Following our hiring practices – This includes skills-based hiring, identifying robust and new talent sources and ensuring that adequate and equitable career pathways for advancement exist for all caregivers.
    • Continuing our Employee Resource Groups (ERGs) – These important groups, open to all caregivers, offer an opportunity to relate to, grow with and support one another.
    • Providing the most appropriate education to advance safe, highly reliable care – This includes support and programs that meet the unique needs of our patients and achieve the best possible outcomes.
    Close-up of a smiling female Cleveland Clinic caregiver hugging a fellow female caregiver

    A smiling mother and father sitting on the floor with the mother holding their child in the air

    We value your consistent dedication to exceptional patient care. We recognize and respect your life away from work. Being able to enjoy a fulfilling life can recharge you and enable you to be an even more effective contributor in your career. We are proud to provide a generous Paid Time Off (PTO) program for regular full-time, part-time and weekender benefits-eligible caregivers where they can accrue time off for vacations, holidays, sickness and personal days.

    A smiling mother and father sitting on the floor with the mother holding their child in the air

  • Benefits Offerings

    Our caregivers deliver the best outcomes for our patients across each of our facilities. We are committed to providing them with the kind of exceptional care they bring to our patients. Caregivers like you come to work each day with a passion for what you do. So, we are always focused on fueling that passion, empowering you to be your best both inside our hospitals and in your life. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. Explore the following benefits and get a closer look at how we’re focused on what matters most to you.

    Smiling male professional wearing headphones and working at a laptop computer

    We offer the following choices to cover your health, dental and vision care as well as life insurance.

    • Health Plan Options – You have the choice between two comprehensive Cleveland Clinic Employee Health Plan options: EHP and EHP Plus. Both plans are administered by Aetna and feature minimal copays for in-network care. Although the benefit designs of EHP and EHP Plus are identical, they differ in their provider network size, with EHP offering a narrow network and EHP Plus providing access to the wide Aetna Open Access Select network. Both plans include access to Cleveland Clinic providers. The health plan also offers Healthy Choice, a voluntary program where participants earn premium discounts for achieving wellness goals.
    • Dental Care – Four plan options administered by Cigna are available.
    • Vision Care – Two plan options administered by EyeMed are available.
    • Flexible Spending Accounts – Healthcare and Dependent Care FSAs are available to help you pay for eligible expenses with pre-tax dollars.
    • Life Insurance – Employer-paid life insurance equals 1x your annual salary with an option to purchase supplemental life insurance up to 10x your salary. You may also purchase dependent life insurance for a spouse and dependent children
    • Short- and Long-term Disability Coverage – Short-term disability is available after one continuous year of regular full-time service; long-term disability begins after 90 days.
    An older man and woman smile while sitting together at a table, looking at a smartphone and laptop with a notebook and pen nearby.

    Because financial security is essential to a secure retirement, we sponsor a comprehensive retirement program to help you build for your financial future:

    • Cleveland Clinic Investment Pension Plan offers eligible employees an excellent opportunity to build a retirement account for the future. It is fully funded by Cleveland Clinic and equal to 2.5% of your salary (increasing with more years of service).
    • The 401(k) / 403(b) Plan also provides an important source of retirement savings. It allows participants to take responsibility for their financial future by making retirement savings a part of their normal routine while working. In addition to your contributions to the plan, Cleveland Clinic matches a portion of your contributions (50% on up to your first 6% in contributions).
    A family of four walks along the beach at sunset, with one child on an adult’s shoulders and the other holding hands while waves reach the shore.
    • Paid Time Off (PTO) – Eligible caregivers receive Paid Time Off (PTO) that can be allotted toward vacation, holidays, sick time, etc.
    • Caregiver discounts – We offer discounted rates for auto, home and pet insurance, identify theft protection and more.
    • Adoption assistance – We provide financial assistance of up to $5,000/per child ($10,000 maximum lifetime benefit) for caregivers who choose to legally adopt a child.
    • Employee Assistance Program – The Program provides free, confidential short-term counseling for caregivers and their families, whether for relationships or legal challenges.
    • Employee Hardship Fund – This fund provides aid for caregivers experiencing unexpected financial difficulties.
    • Paid maternity and parental leave – You will enjoy up to eight consecutive weeks for maternal care after the birth of your child to bond with your baby and up to four weeks for parental care.

    Smiling male professional wearing headphones and working at a laptop computer

    We offer the following choices to cover your health, dental and vision care as well as life insurance.

    • Health Plan Options – You have the choice between two comprehensive Cleveland Clinic Employee Health Plan options: EHP and EHP Plus. Both plans are administered by Aetna and feature minimal copays for in-network care. Although the benefit designs of EHP and EHP Plus are identical, they differ in their provider network size, with EHP offering a narrow network and EHP Plus providing access to the wide Aetna Open Access Select network. Both plans include access to Cleveland Clinic providers. The health plan also offers Healthy Choice, a voluntary program where participants earn premium discounts for achieving wellness goals.
    • Dental Care – Four plan options administered by Cigna are available.
    • Vision Care – Two plan options administered by EyeMed are available.
    • Flexible Spending Accounts – Healthcare and Dependent Care FSAs are available to help you pay for eligible expenses with pre-tax dollars.
    • Life Insurance – Employer-paid life insurance equals 1x your annual salary with an option to purchase supplemental life insurance up to 10x your salary. You may also purchase dependent life insurance for a spouse and dependent children
    • Short- and Long-term Disability Coverage – Short-term disability is available after one continuous year of regular full-time service; long-term disability begins after 90 days.

    An older man and woman smile while sitting together at a table, looking at a smartphone and laptop with a notebook and pen nearby.

    Because financial security is essential to a secure retirement, we sponsor a comprehensive retirement program to help you build for your financial future:

    • Cleveland Clinic Investment Pension Plan offers eligible employees an excellent opportunity to build a retirement account for the future. It is fully funded by Cleveland Clinic and equal to 2.5% of your salary (increasing with more years of service).
    • The 401(k) / 403(b) Plan also provides an important source of retirement savings. It allows participants to take responsibility for their financial future by making retirement savings a part of their normal routine while working. In addition to your contributions to the plan, Cleveland Clinic matches a portion of your contributions (50% on up to your first 6% in contributions).

    A family of four walks along the beach at sunset, with one child on an adult’s shoulders and the other holding hands while waves reach the shore.
    • Paid Time Off (PTO) – Eligible caregivers receive Paid Time Off (PTO) that can be allotted toward vacation, holidays, sick time, etc.
    • Caregiver discounts – We offer discounted rates for auto, home and pet insurance, identify theft protection and more.
    • Adoption assistance – We provide financial assistance of up to $5,000/per child ($10,000 maximum lifetime benefit) for caregivers who choose to legally adopt a child.
    • Employee Assistance Program – The Program provides free, confidential short-term counseling for caregivers and their families, whether for relationships or legal challenges.
    • Employee Hardship Fund – This fund provides aid for caregivers experiencing unexpected financial difficulties.
    • Paid maternity and parental leave – You will enjoy up to eight consecutive weeks for maternal care after the birth of your child to bond with your baby and up to four weeks for parental care.

  • Ohio

    Whether it’s in our hometown of Cleveland, throughout surrounding counties or across the state, we offer abundant opportunities all around Ohio. This includes both hospitals and outpatient facilities. Ohio features an incredible diversity of lifestyle options – from up-and-coming neighborhoods to historic suburbs and big-city excitement to small-town charm. Grab a bite, catch a game or enjoy the vibrant outdoors — you’ll never run out of things to do. Ohio also boasts a robust economy, excellent schools, affordable housing and much more.

    Cleveland, Ohio skyline with the Cuyahoga River in the foreground

Caregiver Stories

We all have an important story to tell. Our shared passions and experiences connect us and inspire us to be our best.

Ashley Bush
04/22/26

RN Pivots Toward Imaging Role After Several Semesters

After beginning her healthcare journey in nursing school, Ashley Bush discovered her interests were leading her elsewhere and ultimately found her calling in imaging through Cleveland Clinic’s training opportunities. Now working as an Interventional Vascular Technologist, she thrives in a fast-paced, team-based environment where every shift brings new challenges, continuous learning, and the chance to help restore patients’ blood flow in real time.

Ryan Dickson
04/08/26

For Clinical Engineer, a Rapid Rise from Technician to Supervisor

Ryan Dickson, Clinical Engineering Supervisor at Cleveland Clinic Main Campus, plays a vital role in hospital clinical engineering by leading teams that repair, maintain, and troubleshoot critical medical equipment during live procedures. After starting as an intern and advancing from clinical technician to supervisor in less than seven years, Ryan’s career highlights the strong clinical engineering career growth, hands-on training, and healthcare technology opportunities available at Cleveland Clinic.

Hannah Lapitan
03/25/26

Sterile Processing Technician Finds Career Change to Be Just the Ticket

After a year as a phlebotomist, Hannah Lapitan found herself burned out but still driven to help patients—leading her to take a leap into sterile processing through training and hands-on apprenticeship at Cleveland Clinic Akron General. Now, working behind the scenes to ensure every instrument is safe and ready, she’s discovered both her purpose and a team that supports her every step of the way.

Join our Community!

Creating a profile in Cleveland Clinic’s Talent Community will allow our recruitment team to support your job search and identify the right opportunities for you. We will send out email job alerts and upcoming events based on your individual career background and objectives.

Please click below and complete the form to opt in to our Talent Community.