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Dover, Ohio, United States
req # 743 Location Dover, Ohio Facilities Union Hospital Professional Area Nursing Patient Support Department N/A Schedule Full Time Shift N/A

STATUS:                                 Full-Time (RF Status – 80 Hours/Pay-Period)

DAY/SHIFT/HOURS:             Monday – Friday 8a-5p


The Medical Assistant will demonstrate the knowledge and skills necessary to provide quality care appropriate to the age of the patient.  The Medical Assistant supports the physician in providing care for adolescent, adult, and geriatric patients.

Works under the direction and supervision of the Physician and UPS Management.  The Medical Assistant actively participates in patient care routines assisting with activities of daily living and specific technical tasks with consideration for the age of the patient.  Provides quality care in a customer-focused considerate manner respecting the patient’s rights.  Documents care provided following established guidelines.  The Medical Assistant also completes indirect care activities needed for the efficient operation of the Physician Office.  May require working at other Union Physician Services locations, as needed.  Performs other duties as assigned.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work inherent in the job.


  1.  High School Graduate or Equivalent.
  2.  Registered or Certified Medical Assistant or ACT certification.
  3.  Previous physician office experience required.
  4.  Practice Management System and EMR experience preferred.
  5.  Patient scheduling duties including demographic entry, insurance verification, and handling of all front desk responsibilities.   Medical assistant will also room patients, document in EMR, handle referrals,   prescription refills, and assist providers in the office
  6.  Ability to comprehend and follow principles of aseptic technique.
  7.  Ability to learn and retain detailed information and accurately document data collected from the patient.
  8.  Excellent basic clinical skills in delivery of care.
  9.  Excellent interpersonal skills and ability to work well with people projecting a positive image for the Hospital. 
  10.  Ability to remain calm and function well in stressful situations.
  11.  Ability to work independently/prioritize work.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities


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  • Nursing Patient Support, Dover, Ohio, United StatesRemove