Skip to main content

Administrative Assistant II

req # 132455 Location Cleveland, Ohio Facilities Cleveland Clinic Main Campus Professional Area Administrative and Business Professionals Department N/A Jobcode B18004 Schedule Full Time Shift Full Time

Job Details

Performs a variety of duties to support assigned health care professionals such as scheduling, handling phone calls, greeting customers and correspondence. Assists with special projects and management functions.


  • Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.
  • Administers calendar and schedules management.
  • Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
  • Provides coverage of other areas such as front end, point of service and registration.
  • Coordinates management functions and assists in special projects.
  • Other duties as assigned.


  • High School Diploma or GED.
  • Associate's Degree preferred.


  • None required.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • Three years office experience.
  • Typing proficiency of 35 wpm with accuracy preferred.
  • Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
  • Experience may be assessed with an on-line Skills Assessment.

Physical Requirements:

  • A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.
  • Lifting or carrying of up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective. 

keywords: office secretary, office assistant, secretary, administrative assistant, assistant