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A hospital administrator sitting next to her computer, talking with a colleague.
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Two advanced practice nurses talking with a female patient who is sitting on an examination table
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Two physical therapists and a nurse helping a female hospital patient to walk
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A hospital office worker sitting next to her computer, talking with a colleague
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A hospital customer service representative and a patient transporter escorting a patient in a wheelchair
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A hospital facilities worker operating a floor cleaning machine
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A hospital finance department worker having a virtual meeting on her computer
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A hospital human resources worker sitting next to her computer, talking with a colleague
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A hospital IT or cybersecurity worker looking at a rack of computers
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Hospital laboratory workers working with high-tech machines in a laboratory
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A hospital marketing communications professional having a virtual meeting on her computer.
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Two nurses talking with a female patient who is sitting on an examination table
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Two advanced practice nurses talking with a female patient who is sitting on an examination table
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Two nurses giving care to a female patient in a hospital ward
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Nurse working with a patient at the bedside
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A young nursing graduate viewing a patient monitor in a hospital ward
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Two occupational therapists and a nurse helping a female hospital patient to walk
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Two pharmacists working together within a hospital pharmacy
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A doctor talking with three nurses in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen.
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A research technician using a machine to test samples in a hospital laboratory
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Three student nurses standing in a row in a hospital ward setting
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A hospital office worker sitting at her desk looking at a computer screen
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Health Unit Coordinator – NICU

Cleveland, OH, US


req#: 280005
Location: Cleveland, OH

Facilities: Fairview Hospital,

Professional Area: Nursing Patient Support

Department: 2742 NICU-Fairview Hospital

Job Code: B12012

Schedule: Full Time

Shift: Evenings

Health Unit Coordinator (HUC) – NICU  

Join Cleveland Clinic’s Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

Fairview Hospital’s Neonatal Intensive Care Unit (NICU) has a dedicated team of caregivers that provide the highest quality, family-centered care to ill neonate and extremely low birth weight infants. This unit provides 24-hour neonatology services, evidence-based nursing practice, and advanced respiratory care, such as high-frequency ventilation and inhaled nitric oxide. 

A caregiver in this position works 3:00pm – 11:30pm.  

A caregiver who excels in this role will:  

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

  • Respond to patient call lights and make rounds.  

  • Assist with processing patient admissions, transfers and discharges. 

  • Assist patients and families with wayfinding and direct them to available resources. 

  • Assemble and maintain patient medical records and other documents related to patient care. 

  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include:  

  • High school diploma or GED.  

  • One year of experience in a customer service-related role.  

  • Experience with typing, computer training or equivalent coursework. 

Preferred qualifications for the ideal future caregiver include: 

  • College degree.  

  • Microsoft Office experience.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires frequent data entry, standing and walking for extensive periods of time.
  • Requires normal or corrected speech, hearing and vision.
  • Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Contact a recruiter

Janelle