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all faqs

If I don’t have a computer at home, where can I apply?

You may apply at your local library or using kiosks located at the following locations:

  • Near the cafeteria in the Lerner Building (main campus)
  • Near the cafeteria in the H Building (main campus)
  • South Pointe Hospital
  • Fairview Hospital
  • Euclid Hospital
  • Hillcrest Hospital

You may apply using computers located in the HR Departments of the following hospitals:

  • Marymount Hospital
  • Lutheran Hospital
  • Lakewood Hospital
  • Medina Hospital

Who should I contact if I have trouble with the online application?

If you experience difficulty when completing the online application, please call 216.448.CCHR (2247) or email

How do I apply for an open position?

You must complete our online application through an individual open position. We do not have a paper application process.

How do I create my user name and password?

Select the "Forgot Password" link for the first application login, and select the "Forgot User Name or Password" link for the second login.

How long does it take to complete the online application?

Approximately 20 minutes.

What is an Evergreen Job?

A general application for external candidates to express interest in opportunities throughout our healthcare system.

What happens after I apply to an evergreen requisition?

A recruiter will review your application to determine the positions best suited for your experience. If we find a match, a recruiter may contact you to get a better understanding of your experience and shift/location preferences.

If we don’t find a match, your application will continue to be reviewed as positions become available. Please note that your application will remain active for 6 months.

How long do I have to enter my references into the SkillSurvey system?

We recommend adding your references within 24 to 48 hours of the request.

If I am a recent graduate who doesn’t have a lot of work experience, who should I use as my manager references?

Teachers, professors and instructors may qualify.

Should I let my references know that I am using them as references?

Yes. They should also know that we may be contacting them via email in the near future to have them complete a SkillSurvey.

How long do my references have to complete the survey?

We recommend within 24 to 48 hours.

Can I remove a reference from my list?

Unfortunately, no. When a reference is entered into our system, it can’t be deleted. However, you can edit or update your references’ information as needed.

Is my information protected?

Yes, our website is secure. Your information will remain confidential and will only be used for our recruiting process.

How do I check the status of my application?

Log into your account and click the “Check Application Status” link on the job page.

Can I contact a recruiter personally?

Once you’ve applied, a recruiter will contact you to schedule an interview if your qualifications meet the position’s requirements.

Who can I contact if I have any difficulties completing the application, need special assistance or accommodations, or want to withdraw an application?

If I was a previous Cleveland Clinic caregiver, is it possible for me to come back to work for the health system?

Yes. Previous caregivers are welcome to apply for positions posted online, excluding those with “CCHS Employees Only” in the title. These positions are only available to current caregivers. As a former Cleveland Clinic caregiver, you are considered an external candidate and will not be permitted to use your previous employee number to apply for a position. You must complete the online application.

I’m a student looking for internship opportunities. What is available?

Cleveland Clinic is proud to offer the Student Experience. The mission is to provide growth and practical experience to currently enrolled undergraduate and graduate students by way of internship, externship, co-op and fellowships. Check out our Student Opportunities job section for more information.

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