Securely connects you to portions of your medical record:
Online second opinions from top specialists:
Securely request a copy of your Images Studies from our Images Library:
Physician-to-physician medical record access:
Medical record system for physicians in private practice:
Find phone numbers and email addresses for Cleveland Clinic Online Services:
Enter the first letters of a doctor's last name.
Use filters to find the right specialist.
Use filters to find a doctor in a particular department.
Use filters to find any doctor at a particular facility.
Use filters to find a family doctor, internist or pediatrician.
Use filters to find a primary care pediatrician or pediatric specialist.
Print a directory listing of all physicians for each institute.
Date: Oct 29, 2014
Location: Cleveland, OH
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Job Code: U99943
Pay Grade: 08
Schedule: Part Time 40 hours or more
- High School Diploma or equivalent Required.
- 3 years experience required
This position is posted as a JIC (Job Interest Community). You are submitting your application for all PAS Financial Counselor opportunities that may be open at any location, for any shift within the Cleveland Clinic System. Once you apply, we will personally review your application to ensure that you meet the minimum qualifications and have completed the entire application. At that time, you may be contacted to discuss your experience, shift, and location preferences. This way, we can be sure that the job you apply for is the perfect fit for you.
This JIC is for PART TIME positions that may be available at the following locations as of 10.28.14:
Main Campus 4:30pm to 11:00pm, EOW, EOH
Fairview Hospital 9:00am to 5:30pm, EOW, EOH
Medina Hospital 3:00pm to 7:00pm, EOH
Hillcrest Hospital 3:00pm to 9:30pm, EOW, EOH
Fairview Hospital 10:30pm to 7:00am, EOW, EOH
Lutheran Hospital 3:00pm to 11:30pm, EOW, EOH
Hillcrest Hospital 6:00am to 2:30pm, EOW, EOH
Marymount Hospital 2:00pm to 10:30pm, EOW, EOH
Avon Family Health Center 11:00pm to 7:30am EOW, EOH
Twinsburg Family Health Center 10:30am to 5:00pm, EOW, EOH
Summary: Provides a comprehensive set of business, financial, and appointment related services.
Job Responsibilities: Cross-trained to staff all areas of Patient Access at any facility, including but not limited to Front Desk, Admitting Office, ER registration, Cashier, Pre-registration, verification, pre-certification, scheduling and financial counseling. Identifies and utilizes appropriate reports to contact insurance payers for resolution to accounts that are pending, denied or in the appeal process. Functions as a Super User. Acts as a resource for training of new team members and during the implementation of new processes. Other duties as assigned.
Education: Bachelor’s degree in a related field. Experience may be considered in lieu of degree.
Experience: Two years of relevant experience in Patient Access and/or Patient Accounting or a minimum of three (3) years customer service interacting with the public by telephone or in person in a similar role or capacity.
Complexity of Work: Basic PC software application knowledge and ability to use multiple data systems required. Must be able to type 35 wpm. Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year. Must be detail oriented. Excellent communication, organizational and interpersonal skills required. Must be able to multi-task and maintain composure in difficult situations in a fast-paced environment. Demonstrates a positive and professional approach and communicates effectively with customers and team members.
Licensure/Certification/Registration: Certified Healthcare Access Associate (CHAA), offered through the National Association of Healthcare Access Management (NAHAM) preferred.
Physical Requirements: Sufficient mobility and strength to move around the department and throughout the facility. Ability to stand or sit for prolonged periods of time. Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration. Ability to lift 25 pounds.
Keywords: Emergency Room Registration, Insurance Verification, Admitting, Co-Pay Collections, Patient Registration, Call Center, Scheduler, Pre-Access, CHAA, NAHAM
J2WMC, J2WEU, J2WFV, J2WHC, J2WLA, J2WLU, J2WMM, J2WSP, ITC, Independence, communityexperience
Administrative , Non-Clinical , Finance/Information Systems-j2w , communityexperience-j2w , Medical , Part Time , Healthcare , Emergency Medicine , Front Desk , Call Center , Customer Service , Technology , Information Systems