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Senior Financial Counselor

Date: Jun 09, 2015

Location: Abu Dhabi

Hospital: Cleveland Clinic Abu Dhabi

Facility: Cleveland Clinic Abu Dhabi

Professional Area: International Experience

Department: Accounting/Banking/Finance

Job Code: 1782218

Pay Grade: Mid Career


Job Details: Diploma Degree Required
Job SummaryThe Senior Financial Counselor is responsible for identifying and coordinating financial assistance plans, making appropriate recommendations, and helping patients to resolve and find optimal solutions to their financial obligations to Cleveland Clinic Abu Dhabi (CCAD). Responsible for arranging payment plans and understanding the health insurance regulations outlined by UAE’s government. Must be able to give the most ideal advice while maximizing revenue for CCAD and reducing the risk of write-offs. Will be required to perform financial analyses and reporting for Patient Access Services (PAS). Will have some authority to approve within appropriate threshold amount, payment plans, identify charity care, and red letter cases as defined by policy.Primary Duties and Responsibilities• Handles all complex financial discussions with patients and families and performs scheduling functions for self-pay patients• Proactively calls patients to discuss financial issues and works with patients and families towards finding the most appropriate solution• Rounds in the hospital emergency department to ensure patient payment liability is resolved post patient stabilization• Educates other Patient Access Caregivers on health insurance regulations updates and changes• Performs financial analyses and reporting as required by Manager and monitors performance dashboards that reflect access to patient care, patient flow and patient cost-share collection• Obtains and collects necessary financial data to help qualify patients for the best financing option• Resolves workqueues for financial clearance within acceptable timeframes to ensure scheduling for patient’s appointment is not delayed• Continuously seeks creative options for patients to resolve financial obligations to CCAD• Develops forms, letters with regards to patient financial responsibility and follow up• Will have to possess and maintain an understanding of financial assistance options such as charity care, Crown Prince GOPs, Activity Based Mandates, Red Letter process• Flexibility in handling international patients including coordination, follow-up and understanding of international health insurance business programs• Other duties as assignedJob DetailsDate Posted:2015-06-09Job Location:United Arab EmiratesJob Role:Accounting/Banking/FinancePreferred CandidateCareer Level:Mid CareerDegree:DiplomaApply Now


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International , Finance / Accounting / Revenue Cycle